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Herald Carl Jesalva

@heraldcarljesalva

Assistant Operations Manager at Genius Games managing ecommerce across seven marketplaces and automating inventory, sales, P&L, and KPI dashboards.

Philippines

Message

At Genius Games, I manage daily ecommerce operations across Shopify, Amazon, TikTok Shop, Walmart, eBay, Faire, and Amazon MCF, supporting accurate order fulfillment.

I manage replenishment across 80+ SKUs and coordinate forecasting, purchasing, logistics, and Amazon compliance with three manufacturing partners.

I developed automated dashboards for inventory, sales, P&L, and operational KPIs, and improved workflows through automation, SOP development, and process documentation.

At Awesome OS, I supported sales operations through order processing, transaction records, quote preparation, and coordination across sales, operations, and clients.

Experience

Work history, roles, and key accomplishments

Current

Assistant Operations Manager

Current

Genius Games

Sep 2024 - Present (2 years)

Managed daily ecommerce operations across multiple platforms and directed inventory replenishment from China. Developed automated dashboards for inventory, sales, P&L, and operational KPIs, and improved operational efficiency through workflow automation and SOP development.

Shopify Amazon Seller Central Walmart Marketplace TikTok Shop eBay Faire.Com Google Sheets Excel Quickbooks Redbooth Order Management Systems Demand Forecasting KPI and P&L Reporting SOP Development Cross functional Coordination Data Analysis

Back-Office Sales Admin

Awesome OS

Apr 2022 - Dec 2023 (1 year 8 months)

Supported sales operations through order processing, documentation management, and coordination across internal teams. Maintained accurate transaction records and assisted with quote preparation and system updates.

Order Processing Document Management Customer Data Management Reporting Coordination Administrative Support