Solitaire Chapman
@solitairechapman
I streamline e-commerce operations, inventory, fulfillment, and logistics for growing businesses.
PhilippinesWhat I'm looking for
I've supported Tile Redi's e-commerce operations across order processing, inventory, manufacturing coordination, and fulfillment for major retailers including Home Depot and Lowe's.
I processed high-volume orders with 100% routing guide compliance and under-24-hour turnaround, and automated Canadian shipping documents to reduce data-entry errors to 1% while improving processing efficiency by 50%.
Across 18+ years in operations, I've built SOPs, managed custom orders and raw-material purchasing, coordinated production schedules, trained teams, and supported customers in remote environments.
Experience
Work history, roles, and key accomplishments
Order Processing Specialist
Tile Redi
Jan 2023 - Aug 2025 (2 years 7 months)
Processed high-volume orders for Home Depot and Lowe's with 100% routing guide compliance and under 24-hour turnaround. Automated Canadian shipping documents, reducing data-entry errors to 1% and boosting processing efficiency by 50%.
Custom Product & Production Liaison
Tile Redi
Jan 2018 - Dec 2023 (5 years 11 months)
Monitored inventory and coordinated daily with manufacturing to optimize production schedules. Planned and sourced raw materials, handled purchasing and receiving, and managed end-to-end custom orders with engineers.
Operations Manager
Tile Redi
Jan 2010 - Dec 2018 (8 years 11 months)
Managed order processing, customer service, technical support, returns, and inventory for operational efficiency. Designed and implemented SOPs that improved efficiency, accuracy, and scalability as the company expanded.
Customer Support
Tile Redi
Jan 2008 - Dec 2010 (2 years 11 months)
Processed customer orders and handled sales and technical support inquiries. Resolved product issues with timely, clear communication and customer-focused support.
Events and Advertising Manager
AV Macasusi Advertising
Managed events and advertising campaigns for SM CDO, Lim KetKai Center, and Holcim Corp.
Customer Support Representative
PeopleSupport
Provided support for US clients with a focus on customer resolution and satisfaction.
Education
Degrees, certifications, and relevant coursework
Solitaire hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
Interested in hiring Solitaire?
You can contact Solitaire and 90k+ other talented remote workers on Himalayas.
Message SolitaireGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
