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Hellen Paiva

@hellenpaiva

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Sales professional with expertise in customer service and event production.

Brazil

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What I'm looking for

I seek a role that values creativity and offers opportunities for growth.

My name is Hellen Santos Paiva, and I am a dedicated sales professional with a diverse background in customer service and event production. Over the years, I have honed my skills in various roles, including Sales Representative and General Coordinator, where I successfully managed teams and coordinated events. My experience spans across multiple industries, allowing me to adapt and thrive in dynamic environments.

Throughout my career, I have consistently focused on delivering results and enhancing customer satisfaction. My tenure at Comunicar Comunicação Inteligente and Mega Ferragens equipped me with strong administrative and sales skills, while my role at FL3 Telecom further developed my technical support capabilities. Currently, I am expanding my expertise as a Sales Consultant at MaxCel, where I continue to prioritize customer engagement and efficient service delivery.

In addition to my professional endeavors, I am also a freelance cultural producer and DJ, where I engage in creative projects that allow me to express my passion for the arts. I believe that my unique blend of sales experience and creative pursuits positions me as a valuable asset to any organization looking to drive growth and innovation.

Experience

Work history, roles, and key accomplishments

General Coordinator / Event Producer

Reality Car Brazil

Jan 2023 - Present (2 years 7 months)

Led team management and oversaw comprehensive event planning. Coordinated artist selection and contracting, and managed event structure.

Team Management Event Planning Artist Selection Contract Negotiation Event Coordination

Sales Consultant

MaxCel (Claro)

Jan 2023 - Present (2 years 7 months)

Provided customer service and performed document verification for sales. Managed personal sales tracking and organized contracts.

Customer Service Documentation Verification

Sales Representative

FL3 Telecom (Claro)

Jan 2021 - Present (4 years 7 months)

Handled customer service and provided technical support for clients. Managed sales tracking, organized contracts, and supported external sales activities.

Customer Service Technical Support Sales Support

Writer and Proofreader

Freelance

Jan 2021 - Present (4 years 7 months)

Engaged in creative and persuasive writing for various projects. Performed grammar revision and style adaptation, and developed digital marketing content.

Creative Writing Persuasive Writing Style Adaptation Digital Marketing

Salesperson

Mega Ferragens

Jan 2018 - Present (7 years 7 months)

Provided direct customer service and managed online sales and orders. Supported HR, accounting, and inventory departments, and coordinated external services.

Customer Service Online Sales Order Management HR Services Accounting Support Inventory Management

Cultural Producer

Freelance

Jan 2017 - Present (8 years 7 months)

Planned and produced various cultural events, developing content for their promotion. Managed artistic curation and strategic planning for events.

Event Planning Content Development Strategic Planning

Sales Representative / Administrative Assistant

Comunicar Comunicação Inteligente

Jan 2013 - Present (12 years 7 months)

Managed fiscal department operations, including NFe, receipts, cashier, and inventory. Supported HR functions, handled sales, and provided comprehensive customer service and support.

NFe Cashier Operations Inventory Management HR Services Sales Customer Service

Education

Degrees, certifications, and relevant coursework

Pitágoras College

Bachelor of Psychology, Psychology

2021 -

Currently pursuing a Bachelor's degree in Psychology, focusing on human behavior, cognitive processes, and mental health. Developing analytical and research skills in the field.

PRO'ES

Technician Diploma, Radiology

2014 - 2016

Completed a technical program specializing in Radiology. Acquired practical skills and theoretical knowledge essential for a career as a Radiology Technician.

Centro Interescolar Dr. Raimundo Soares Albergaria

High School Diploma, General Studies

2008 - 2010

Successfully completed high school education, gaining a comprehensive understanding of core academic disciplines. Prepared for higher education and professional development.

Instituto Imaculada Conceição

Elementary School, General Studies

1999 - 2007

Completed elementary education, building foundational knowledge across various subjects. Developed essential learning skills and prepared for subsequent academic levels.