Open to opportunities

HELLEN FEGHALI ORTIZ

@hellenfeghaliortiz

Message

I am an analytical HRIS and MIS specialist optimizing systems, data migration, and process efficiency.

Lebanon

Message

What I'm looking for

I seek a remote HCM Analyst role to apply HRIS implementation, data migration, and project management skills, collaborate cross-functionally, deliver clear documentation and training, and improve global HR system efficiency.

I am an analytical and detail-oriented Management Information and HR Systems Specialist with over three years of experience in data management, system implementations, and process optimization.

I have led ERP, WMS, and POS configurations, managed data migrations, and designed UAT processes. I produce multilingual documentation and training that reduced support needs and improved reporting for cross-functional teams.

I graduated cum laude in Management Information Systems and volunteer as an information systems consultant, applying practical, low-cost digital solutions to improve operations and client experiences.

Experience

Work history, roles, and key accomplishments

Current

Management Information Manager

Current

Casa Elias

Oct 2022 - Present (2 years 10 months)

Managed data entry and systemized records to improve operational workflows across production and procurement, ensuring data accuracy and compliance. Coordinated with finance, supply chain, and field operations to align system processes, streamline beneficiary data collection, and produce multilingual reports and user documentation.

Data Management Data Migration Reporting Documentation User Training Cross Functional Collaboration

Information System Consultant

Villa Scrips Venue

May 2022 - Nov 2022 (6 months)

Assessed POS and inventory systems and recommended low-cost software solutions to improve reporting and online ordering. Designed customer data tracking frameworks and developed user manuals and training materials to support adoption.

POS Inventory Management Reporting Documentation Training Data Tracking

Management Information Officer

Mkalles Immobillier

Dec 2021 - Sep 2022 (9 months)

Led ERP and WMS implementations and configurations to align workflows with business requirements and improve system integrations. Conducted data analysis, validation, and KPI reporting while producing training materials and delivering staff training to reduce support needs.

ERP Implementation WMS Data Analysis Data Migration KPIs Training UAT

Management Information Assistant

Cheers Wholesale

Oct 2020 - Nov 2021 (1 year 1 month)

Supported system administration and maintained accurate inventory, sales, and customer records while conducting UAT and reporting system issues to drive process improvements. Assisted with documentation, reporting, and user training to ensure efficient ERP and database usage.

System Administration UAT Data Management Inventory Management Reporting Documentation User Training ERP

Education

Degrees, certifications, and relevant coursework

Sagesse University

Bachelor of Science, Management Information Systems

2018 - 2021

Grade: Cum Laude; Dean's Honor List

Completed a Bachelor of Science in Management Information Systems at Sagesse University (Sep 2018–Jun 2021), graduating Cum Laude and on the Dean's Honor List.