Nizar Najjar

Upgrading and expanding ERP, CRM, and CMS services. Gathering requirements and supporting proposal writing while coordinating with clients.

Coordinating requirements workshops and interviews, gathering and documenting requirements for services and projects, identifying client needs for optimal ROI, and supporting the development team.

Coordinating staff responsibilities, maintaining the database/inventory system, budgeting and account management, and coordinating with suppliers.

Managed and supported the data team for two MSF Geneva projects in Lebanon, supported the implementation of an Information System, and managed the data reporting dashboard.

Coordinated, mainstreamed, and deployed a nationwide aid accountability service. Provided data solutions, application design and testing, M&E support, and mainstreamed Excel power query.

Handled database development, management, and maintenance, data mining, cleaning, and analysis, query development, ODK development, MEAQ support, survey design, translation, and field support.

Managed data entry team, operations, training, coaching, recruitment, and coordination with other departments. Developed and maintained databases, managed data inventory, created MS Excel solutions and distribution lists, and handled graphic design and translation.

Generated and created web content, archived and gathered content, planned and managed online marketing tools, implemented inter-ministerial website design standards, and managed website security and maintenance, networking, IT support, and help desk.

Instructed end-user computing courses, analyzed data using SPSS for graduate student surveys, managed computer and media labs, provided IT support to faculty and interactive classrooms, and advised student clubs.

Bachelor of Science in Information Systems from the University of Balamand, completed between 2003 and 2008.