Heather Wilson
@heatherwilson7
Remote sales and customer service professional delivering smooth transitions, top care, and operational excellence.
United StatesWhat I'm looking for
I’m a dedicated professional blending remote sales, customer service, and hands-on caregiving to help people feel supported and confident. I’m known for exceptional patient care, supervisor commendations, and strong multitasking in high-volume environments.
In my current roles, I speak with customers about making their move smoother—transferring internet and entertainment services or signing them up for better options. As an Office Manager, I manage daily office operations, schedule appointments, coordinate meetings, and handle correspondence.
I also bring process and tech-minded support: I reduced paper usage by 12% through digital documentation, prepared expense and performance reports for senior review, and partnered with IT to troubleshoot hardware/software issues. Across roles, I’ve consistently delivered satisfaction through sales, appointment scheduling, customer-facing communication, and reliable administrative support.
Experience
Work history, roles, and key accomplishments
Remote Sales Agent
Ignition CX US LLC
Apr 2026 - Present (3 months)
Spoke with customers to help make their move smoother by transferring internet and entertainment to their new housing or enrolling them in improved services.
Office Manager
The Wilsons Handyman Services
May 2025 - Present (1 year 2 months)
Managed daily office operations, including scheduling, coordination, and administrative reporting for senior management review.
Associate Publisher
Best Version Media
Oct 2022 - Dec 2022 (2 months)
Worked as an Associate Publisher at Best Version Media.
Caretaker/Housekeeper
Pineywoods Home Health
May 2021 - Jul 2022 (1 year 2 months)
Provided care for elderly and disabled patients, earning a supervisor commendation for outstanding companionship and homemaking.
Surveyor
ReconMR
May 2021 - Oct 2021 (5 months)
Worked as a Surveyor at ReconMR.
Worked as a Fry Cook/Cashier at Whataburger.
Waitress/Hostess/Cashier/Busser
Fish Tales
Oct 2018 - Feb 2019 (4 months)
Worked as a Waitress/Hostess/Cashier/Busser at Fish Tales.
Caretaker/Housekeeper
Piney Woods Home Health Care
Oct 2017 - May 2018 (7 months)
Worked as a Caretaker/Housekeeper at Piney Woods Home Health Care.
Commission Sales Associate
Chef Shamy Gourmet
May 2017 - Jan 2018 (8 months)
Worked as a Commission Sales Associate at Chef Shamy Gourmet.
Server
Joe's Italian
May 2017 - Aug 2017 (3 months)
Served customers efficiently and maintained cleanliness during high-volume rush periods.
Sales Associate and Cashier
Sunglass Hut
Nov 2016 - Jun 2017 (7 months)
Worked as a Sales Associate and Cashier at Sunglass Hut.
Worked as a Sales Cashier at Walmart.
Concession Worker
Creekside Cinema
Aug 2014 - Oct 2014 (2 months)
Worked as a Concession Worker at Creekside Cinema.
Food Prep/Cook
El Rancho Cema
May 2014 - Aug 2014 (3 months)
Worked as a Food Prep/Cook at El Rancho Cema.
Worked as a Sandwich Artist at Subway.
Education
Degrees, certifications, and relevant coursework
Canyon Lake High School
Diploma, High School
Earned a diploma from Canyon Lake High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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