Open to opportunities

Heather May

@heathermay

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Strategic partnerships and business development leader driving revenue growth and member engagement.

United States

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What I'm looking for

I seek a senior role driving partnerships or business development where I can lead cross-functional teams, grow revenue, and build measurable, scalable programs.

I am a results-driven business development and strategic partnership leader with over a decade of experience building high-impact partnerships, driving revenue growth, and leading cross-functional initiatives. I excel at pipeline and forecast management, contract negotiation, and client relationship building.

At Northcentral University I developed and managed 100+ strategic partnerships, delivering a 15% annual increase in qualified enrollments and reducing customer acquisition cost by 66% through optimized channels. I consistently translate market insights into actionable partnership strategies that support enrollment, revenue, and brand expansion goals.

More recently, I led membership growth and partner engagement for a 7,000+ member base at a major professional association, ensuring partner onboarding and 100% fulfillment of contractual obligations while coordinating high-profile initiatives with senior leadership.

I combine strong storytelling and communications skills with CRM-driven pipeline management and a data-focused approach to measure ROI and KPIs. I am passionate about building trusted executive relationships and executing scalable programs that create measurable business impact.

Experience

Work history, roles, and key accomplishments

Current

Writer

Current

Wilted Lilly

Jan 2018 - Present (8 years 1 month)

Supported business development and marketing through strategic content, proposals, and executive communications, maintaining a 100% on-time delivery rate for marketing calendars and content pipelines.

Content Strategy Proposal Writing Executive Communication Marketing Calendar Research SEO Editing

Director of Member & Partner Engagement

Los Angeles County Medical Association

May 2025 - Oct 2025 (5 months)

Led membership growth and retention for a 7,000+ member base and 100+ partners, improved engagement and satisfaction, and ensured 100% fulfillment of partner onboarding and contract obligations.

Onboarding Event Planning Partnership Management CRM Strategic Planning

Senior Strategic Partnership Manager

Northcentral University

Jan 2014 - Dec 2023 (9 years 11 months)

Developed and managed 100+ strategic partnerships, driving a 15% annual increase in qualified enrollments and reducing customer acquisition cost by 66% through optimized grassroots channels.

Partnership Development CRM Contract Negotiation Market Expansion Cross Functional Collaboration Stakeholder Management

Career Services Advisor

Arizona College of Allied Health

Jan 2011 - Dec 2014 (3 years 11 months)

Built employer partnerships that increased student externship placements by 40% and expanded partner network by 75%, and designed career readiness programs aligned with workforce needs.

Career Counseling Program Development Event Coordination Student Placement Data Analysis Compliance Management Networking

Community Manager

Hubbell Homes

Jan 2004 - Dec 2011 (7 years 11 months)

Managed full-cycle customer relationships and achieved #1 sales ranking, consistently exceeding monthly targets by 15–20% through consultative selling and relationship-building.