Heather Binienda

Provided comprehensive IT support to educators and staff, ensuring seamless technology integration in classrooms. Managed and maintained a wide range of hardware and software, including laptops, tablets, printers, and projectors.

Served as the primary point of contact for desktop and workgroup-related issues in a 75-user environment. Troubleshot and resolved technical problems related to Windows NT, MS Office, email, and internet connections.

Prepared correspondence, memoranda, legal forms, and pleadings for litigation. Managed filing systems and scheduled travel arrangements, maintaining extensive client and attorney contact.

Supported the Director and Staff of the Corporate Data Project Team, managing personal calendars and researching ad-hoc data. Maintained weekly reports and performed various administrative tasks.

Managed multiple personal calendars and supported the Director and Staff of the Analytical Development and Quality Control Department. Organized meetings and processed various departmental documents.

Supported two Financial Planning Advisors, facilitating communication between clients and Mutual Fund companies. Handled client disputes, managed investment transactions, and processed various investment types.

Completed a comprehensive program in paralegal studies, gaining expertise in legal research, document preparation, and various aspects of legal practice. Developed strong analytical and organizational skills essential for supporting legal professionals.

Undertook coursework in Speech Pathology and Liberal Arts, focusing on communication sciences and a broad range of humanities and social sciences. Developed critical thinking and interdisciplinary knowledge.

Completed coursework in Occupational Therapy, gaining foundational knowledge in therapeutic practices and patient care. Focused on understanding human anatomy, physiology, and rehabilitation techniques.