Heath Bratcher
@heathbratcher
Experienced IT security and systems leader focused on operational excellence.
What I'm looking for
I am an experienced IT security and systems leader with an MBA and a strong operational focus. I lead security operations, incident management, and Active Directory administration while producing actionable reporting for IT leadership.
In my current role as a Security Systems Analyst II, I remediate day-to-day security issues, run security scans, create SOPs, manage security requests, and serve as an escalation point and acting incident manager.
Previously I supervised a service desk team, managed knowledgebase and third-tier escalations, and acted as a liaison across IT departments. I also worked as a Server Administrator supporting Windows servers, hardware installations, virtual machines, and 24/7 call center operations.
I combine technical hands-on skills with management experience and project management capabilities, and I seek to join a collaborative team where I can both share expertise and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Security Systems Analyst II
Prosperity Bank
Apr 2025 - Present (10 months)
Remediated day-to-day security operations, ran security scans for new servers, acted as incident manager and escalation point, and created SOPs and weekly security reports for IT leadership.
Systems Service Desk Supervisor
Prosperity Bank
May 2021 - Mar 2025 (3 years 10 months)
Supervised a nine-person service desk staff, managed the knowledgebase, served as third-tier escalation and acting incident manager, and coordinated cross-departmental IT communication and projects.
Server Administrator II
Texas Tech University Operations Division
Oct 2019 - May 2021 (1 year 7 months)
Installed and configured Windows servers, maintained virtual machines and Active Directory, supported 24/7 call center and divisional technical needs, and assisted with security for backnet systems.
Education
Degrees, certifications, and relevant coursework
Wayland Baptist University
Master of Business Administration, Management Information Systems
2012 - 2014
Completed a Master of Business Administration with a specialization in Management Information Systems.
The Ohio State University
2011 - 2011
Activities and societies: Authorized User Certification and training related to operation and maintenance of small-scale nuclear accelerators.
Completed coursework or short-term program at The Ohio State University in 2011.
Wayland Baptist University
Bachelor of Science, Business Administration
1999 - 2004
Completed a Bachelor of Science in Business Administration with coursework in accounting, finance, marketing, and management.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Heath?
You can contact Heath and 90k+ other talented remote workers on Himalayas.
Message HeathFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
