Hazel Lohana Leitón Cambronero

I’m a trilingual and customer-centric professional fluent in English, Portuguese, and Spanish, focused on helping people feel heard and supported. I bring experience in customer service, relationship building, and effective communication, with a strong emphasis on accuracy and clarity.

As a Private Tutor (Languages & Mathematics) freelancer (2024–2026), I delivered personalized user support to diverse age groups. I built high-trust communication channels and ensured a high-satisfaction rate by listening closely to client needs and adapting tone and complexity for real-time understanding across cultures.

In my work as an Independent Beauty Sales Advisor (2021–2024), I managed the end-to-end customer service process. I engaged directly with consumers, assessed needs, resolved doubts in real time, and handled follow-ups to build lasting, loyal relationships.

I’m at my best in fast-paced environments, where I can manage client relations and operations while staying committed to enhancing customer satisfaction and loyalty. I also support my client communication with tools and habits like professional email writing, Canva, and time management, so my service remains clear, organized, and dependable.