At HEY QUEEN CO. JEWELRY, I assisted customers with jewelry inquiries, product details, orders, and after-sales concerns through online channels. I recommended products based on customers’ preferences, needs, and budgets.
I processed customer orders, payments, and requests, and coordinated with sales, finance, and fulfillment teams to resolve order and delivery concerns. I also maintained customer and order records to support follow-up.
At DAVAO SUGAR CENTRAL CO., INC., I conducted internal audits to assess compliance and controls, reviewed transactions, and identified risks and discrepancies. I prepared audit working papers and reports, recommended corrective actions, and followed up with departments on audit findings.
Earlier, at RALOTA MILANA ACCOUNTING AND AUDITING FIRM, I maintained AP, AR, and general ledger records, reconciled transactions, and prepared financial reports. I also monitored invoices, receipts, and payments and assisted with closing activities.
