Rhoena Pesolmo
@rhoenapesolmo
Bookkeeper and virtual assistant improving financial accuracy and operational efficiency.
What I'm looking for
I am a detail-oriented bookkeeper and virtual assistant with hands-on experience managing bookkeeping and administrative tasks for multiple clients. I improved financial reporting accuracy by 30% and saved clients an average of 10 hours per week.
I am proficient in QuickBooks Online, Xero, Excel, Google Sheets, and financial record management, and hold certifications in QuickBooks Online and bookkeeping fundamentals. I reconcile accounts, generate timely reports, and streamline workflows to maintain accurate operations.
My background includes customer service and onsite supervisory roles where I implemented process improvements that raised operational efficiency and compliance. I design reporting templates and quality controls that reduce errors and speed up transaction verification.
I am committed to delivering reliable virtual assistance that supports business growth, with a proven ability to work remotely using a professional home office setup and flexible availability across US, UK, and AU time zones.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Concentrix Daksh Corporation
Apr 2024 - Feb 2026 (1 year 10 months)
Processed high-volume inbound and outbound client data, implementing quality controls that increased transaction verification speed by 30% and maintained 100% compliance with company standards. Streamlined reporting templates to reduce report generation time by 40% and improve weekly data accuracy.
On-Site Supervisor
Jollibee Foods Corporation
Nov 2022 - Mar 2024 (1 year 4 months)
Supervised daily operations and coached staff, driving a 20% improvement in operational efficiency and enhancing team performance and customer satisfaction. Conducted audits that increased regulatory adherence by 15% and implemented process improvements to reduce operational bottlenecks.
Education
Degrees, certifications, and relevant coursework
La Consolacion College - Balagtas
Bachelor of Science in Accountancy and Information System, Accountancy and Information System
2023 -
Pursuing a Bachelor of Science in Accountancy and Information System with coursework in accounting and information systems since 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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