Hazel Bagtasos

As a Partnership Success Administrative Assistant, I provide administrative support, compile data and reports, and schedule meetings. I serve as the point of contact between internal teams and external partners, collaborating with various departments and managing databases.

In my role as a Virtual Assistant, I researched nationwide real estate properties for purchases, created databases and spreadsheets to organize property listings, and built a strong client base through exceptional customer service.

As a Customer Service Representative and Sales Associate, I achieved a customer satisfaction rating of 98%, resolved calls successfully on the first attempt, and met sales metrics consistently.

In my position as a Customer Service Representative, I ensured customer satisfaction by achieving first-call resolution and exceeding monthly customer satisfaction survey metrics.

As a Student Assistant Scholar, I provided support to students and instructors in the laboratory, recorded notes for administrative assignments, and conducted an inventory of chemicals and materials.

Pursued a Bachelor of Elementary Education with a major in General Education, focusing on teaching methodologies and educational psychology.