Hayani Ishak
@hayaniishak
Dedicated business studies graduate with strong customer service skills.
What I'm looking for
I am a dedicated and motivated business studies graduate with a diploma from Melaka International College of Science and Technology. My education has equipped me with a solid foundation in business principles, and I am eager to apply my knowledge in a professional setting. I have a strong commitment to continuous learning and personal development.
Currently, I work as an Admin cum Customer Service representative at Best Express in Port Dickson. In this role, I manage customer parcels, ensuring they are delivered safely and in perfect condition. I also handle customer inquiries and claims, demonstrating my ability to communicate effectively and resolve issues promptly. My experience has honed my organizational and managerial skills, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Admin cum Customer Service
Best Express
Jan 2022 - Present (3 years 5 months)
Responsible for managing customer parcels, ensuring they are received in perfect condition, processing claims, and handling customer communications via calls and emails.
Education
Degrees, certifications, and relevant coursework
Hayani hasn't added their education
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