Harsimran Kaur
@harsimrankaur1
Dispatcher focused on fast, accurate service coordination and customer satisfaction.
United StatesWhat I'm looking for
I’m a dispatcher at Universal Ambulette Services, coordinating incoming calls and dispatching service requests to drivers and field teams. I schedule drivers and on-call staff based on demand and priority, assign routes to minimize delays, and keep dispatch operations accurate through computer-aided dispatch (CAD) systems.
I bring strong multitasking and recordkeeping—opening, delegating, and closing service tickets quickly while monitoring operations during peak hours. Alongside my professional focus, I build discipline and leadership through community volunteering and teamwork on a high school basketball team, with a background in criminology studies and research methods.
Experience
Work history, roles, and key accomplishments
Dispatcher
Universal Ambulette Services
Jan 2024 - Present (2 years 6 months)
Coordinated incoming calls and dispatched service requests to appropriate drivers and field personnel. Scheduled drivers and on-call staff, monitored operations using computer-aided dispatch systems, and maintained accurate dispatch records while managing multiple calls during peak hours.
Education
Degrees, certifications, and relevant coursework
State University of New York at Old Westbury
Bachelor of Science, Criminology
Grade: 4.0
Pursuing a Bachelor of Science in Criminology at SUNY Old Westbury, expected to graduate June 2029. Coursework includes Criminal Law, Criminological Theory, Ethics in Criminal Justice, Research Methods in Criminal Justice, and Juvenile Justice System.
Availability
Location
United StatesAuthorized to work in
Job categories
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