Open to opportunities

Harshita User

@harshitaagrawal1

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Hi, I’m Harshita Agrawal — a healthcare credentialing professional.

India

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What I'm looking for

I'm looking for a remote role in healthcare credentialing or operations where I can apply my skills in provider enrollment, document verification, and process coordination. A supportive, collaborative environment and clear expectations are important to me, along with the opportunity to contribute to smooth, compliant healthcare operations.

Hi there!

I’ve been working in healthcare credentialing and provider enrollment for the past few years, and it’s something I’ve grown genuinely passionate about. I’ve had the opportunity to support providers—doctors, therapists, and other healthcare professionals—by managing their credentialing, reviewing documents, verifying licenses, and keeping their CAQH profiles up to date. It’s rewarding to know my work plays a small but important role in helping people get access to care.

Alongside that, I bring solid customer service experience, which has really helped me communicate well with providers, respond quickly, and keep things running smoothly. I’m organized, detail-focused, and very comfortable working independently—especially in remote settings, which is where I thrive best.

A few things I’ve done that I’m proud of:

Helped speed up credentialing timelines by identifying missing info early.
Worked across multiple states and licensing boards without missing a beat.
Built strong working relationships just by being responsive and clear.

Outside of work, I enjoy learning more about healthcare systems, policies, and tools that can make backend operations better and faster. I’m currently looking for remote opportunities in healthcare credentialing, provider data management, or compliance roles—anywhere I can put my skills to good use and grow along the way.

Experience

Work history, roles, and key accomplishments

Current

Operations Analyst

Current

Certify

Feb 2025 - Present (5 months)

At Certify, I handle provider credentialing tasks including CAQH management, document verification, and enrollment support. I work closely with providers to ensure all information is accurate, complete, and compliant with payer and state requirements.

Communication Skills Problem Solving Project Management Healthcare Management Healthcare Operations Data Management Operational Management Confidentiality CRM

Customer service expert

Amazon

Jun 2022 - Aug 2024 (2 years 2 months)

At Amazon, I worked as a customer service representative in a fast-paced, customer-focused environment, handling inquiries, resolving issues, and ensuring a high level of customer satisfaction. My role involved effective communication, problem-solving, and maintaining service quality standards.