Dakshayani Shet

I am a B.Com graduate with over two years of hands-on experience in healthcare enrollment operations, where I managed end-to-end member enrollment, eligibility processing, and document verification using tools such as Pega BPM, Citrix, and Reflection. I consistently exceeded productivity and accuracy benchmarks while maintaining strict compliance and confidential data handling.

I collaborate effectively with cross-functional teams to resolve discrepancies and drive process improvements, contributing workflow enhancement suggestions and supporting operational excellence. I seek administrative or operations roles where I can apply my attention to detail, quality assurance skills, and commitment to efficient, compliant processes.