Chetana Sunnapu
@chetanasunnapu
Credentialing lead specializing in provider enrollment, compliance, and team leadership.
What I'm looking for
I am a credentialing professional with seven years of focused experience in healthcare credentialing, enrollment and compliance, leading teams to improve accuracy and efficiency in provider onboarding, privileging, and license management. I have hands-on experience with CAQH, PECOS, Medicare, Medicaid, commercial payer enrollments, ERA/EFT enrollments, and medical billing knowledge.
I consistently ensure regulatory compliance and maintain up-to-date credential files, license tracking, and provider database management while assigning work and monitoring team performance; my leadership produced measurable improvements in accuracy and efficiency. I am motivated, detail-oriented, and committed to continuous learning and process improvement in healthcare operations.
Experience
Work history, roles, and key accomplishments
Credentialing Lead
MedRCM360
Apr 2023 - Oct 2024 (1 year 6 months)
Managed end-to-end credentialing, re-credentialing, licensing, privileging and ERA/EFT enrollments for medical providers; led a team and improved accuracy and efficiency by 100% through performance evaluations and process oversight.
Credential Manager
E2O Health
Jan 2021 - Apr 2023 (2 years 3 months)
Collected and maintained provider credentialing documentation, managed CAQH and PECOS applications, and enrolled providers in Medicare, Medicaid and commercial insurance plans while tracking license expirations and ensuring compliance.
Secretary
Confluence World School
Oct 2015 - May 2016 (7 months)
Performed administrative and secretarial duties to support school operations from October 2015 to May 2016, maintaining records and handling communications.
Senior Technical Support Officer
Verizon Enterprise Support
Mar 2008 - Feb 2010 (1 year 11 months)
Provided global technical support for Lotus Notes, Outlook and MS Office across 1800+ applications, handled remote sessions and troubleshooting for hardware and network issues, delivering high-quality customer service.
Senior Technical Support Officer
Sutherland Global Services
Mar 2007 - Feb 2008 (11 months)
Supported Verizon employees globally with Lotus Notes, Outlook and MS Office, managed remote sessions for 1800+ applications and resolved hardware/network issues to maintain service continuity.
Education
Degrees, certifications, and relevant coursework
J N T U Institute of Engineering and Technology
Bachelor of Technology, Electrical and Electronics Engineering
Grade: 66.53%
Activities and societies: Institution: Avanti
Completed B.Tech in Electrical and Electronics Engineering with 66.53% from JNTU Institute of Engineering and Technology in May 2006.
Satavahana
Intermediate, Intermediate
Grade: 79.7%
Activities and societies: Institution: Satavahana college
Completed Intermediate (State Board) with 79.7% in March 2000.
Jyothi Bala Mandir
SSC, Secondary School Certificate
Grade: 72.56%
Completed SSC (State Board) with 72.56% in April 1999.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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