A role where I am able to build and nurture relationships with my clients, as that is my core strength. I also love being part of a team and contributing positively to building a good team culture.
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@harrisonlim
Experienced Account Manager with over 9+ years of experience in the software/SaaS industry.
A role where I am able to build and nurture relationships with my clients, as that is my core strength. I also love being part of a team and contributing positively to building a good team culture.
I thrive in rapidly growing, innovative organizations, and I'm passionate about technology and the value it brings to a business. As a people person, I embrace open and effective communication, and building bridges in both my professional and personal life. In my spare time, I enjoy following current affairs both locally and internationally to keep up with and support progressive causes.
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Work history, roles, and key accomplishments
Greenly | Certified B Corp
Apr 2024 - Present (1 year 7 months)
Responsible for managing client accounts, focusing on sustainability consulting and reporting. Collaborated with clients to achieve their sustainability goals through effective data analysis.
Structured
Jun 2023 - Jan 2024 (7 months)
Acted as the liaison between clients and the marketing team, ensuring successful email deliverables and maintaining high standards across projects using ClickUp for project management.
SimpleTexting
Jan 2021 - Jun 2023 (2 years 5 months)
Managed client success throughout their lifecycle, providing guidance on SMS marketing strategies and addressing customer escalations and loyalty concerns.
foodpanda
Jun 2020 - Jan 2021 (7 months)
Oversaw key accounts and special projects, ensuring client satisfaction and successful project execution within the food delivery sector.
The Keys Admissions
May 2019 - Dec 2020 (1 year 7 months)
Managed all non-counselling activities for a US college admissions counselling firm, focusing on marketing, sales, and operational strategies.
Weeloy
Nov 2019 - Apr 2020 (5 months)
Led the implementation and support team across four regions, ensuring effective onboarding of clients and managing key accounts to maximize customer satisfaction.
RIFF APAC
Oct 2018 - Oct 2019 (1 year)
Provided digital marketing consultancy services, focusing on performance marketing, digital engagement, and web development for various clients.
Zeguestlist - Intelligent Events
Dec 2017 - Oct 2018 (10 months)
Developed customized event software solutions and managed partnerships with global agencies for high-profile events.
Mobile Market Monitor
Jul 2016 - Jan 2018 (1 year 6 months)
Managed a national travel survey project, overseeing data collection and serving as a liaison between stakeholders and the development team.
Bonjour Odyssey Pte Ltd
Mar 2016 - Jul 2016 (4 months)
Led sales initiatives for LED lighting projects, generating significant revenue and developing successful SEM campaigns.
Dietary Coach Pte Ltd
Nov 2015 - Feb 2016 (3 months)
Developed and executed social media marketing campaigns, generating leads and enhancing brand visibility on platforms like LinkedIn and Facebook.
Firehose Project
Oct 2015 - Feb 2016 (4 months)
Completed a 15-week software development boot-camp focused on becoming a full stack developer using Ruby on Rails and JavaScript. Gained knowledge in software development and software architecture.
FansForUs.com
Jul 2013 - May 2015 (1 year 10 months)
Established an e-commerce business focused on ceiling fans, managing vendor relations and marketing strategies.
Bonjour Odyssey Pte Ltd
Sep 2010 - Jul 2013 (2 years 10 months)
Oversaw large-scale LED lighting projects and led a sales team to achieve significant revenue targets.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business
2008 - 2010
Grade: Second-lower Class Honours
BSc in Business with second-lower class honours. Coursework included business management, sociology, information systems, marketing, social and applied psychology, and organisation theory.
You can contact Harrison and 90k+ other talented remote workers on Himalayas.
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