HS
Open to opportunities

Harmanjeet Singh

@harmanjeetsingh

Motivated IT Support Specialist with over 5 years of experience.

Canada

What I'm looking for

I am looking for a collaborative environment that values innovation and growth.

I am a motivated and detail-oriented Information Technology Support Specialist with over 5 years of experience in various IT environments. My expertise lies in Active Directory, Azure, PowerShell, Google Workspace, Intune, and M365. I thrive in dynamic team settings where I can apply my strong written, technical, and problem-solving skills to enhance organizational efficiency.

In my current role at Pearl Technologies, I administer MS Exchange and the O365 admin center, ensuring a well-organized mailing and licensing structure. I document all IT activities meticulously, manage end-user devices, and provide L1 and L2 support for network projects. My previous experience at Maplelinx Global Corp. and Augmented Networks has equipped me with a solid foundation in troubleshooting, user account management, and network infrastructure maintenance. I am committed to promoting cybersecurity awareness and compliance within my teams.

Experience

Work history, roles, and key accomplishments

PT
Current

IT Support Specialist

Pearl Technologies

Aug 2022 - Present (2 years 10 months)

Currently serving as an IT Support Specialist, responsible for administering MS Exchange and O365, documenting IT activities, and managing end-user devices using MDM Intune. Provides L1 and L2 support for LAN/WLAN projects and manages user accounts in Active Directory.

MC

IT Support Specialist

Maplelinx Global Corp.

Mar 2021 - Jul 2022 (1 year 4 months)

Worked as an IT Support Specialist, focusing on configuring and troubleshooting operating systems and hardware. Managed user accounts in Okta/AD/AAD and provided IT orientation for new users.

AN

Network Technician

Augmented Networks

May 2019 - Feb 2021 (1 year 9 months)

Served as a Network Technician, engineering and maintaining network infrastructures. Conducted troubleshooting and educated team members on cybersecurity best practices.

Education

Degrees, certifications, and relevant coursework

PF

Post-Graduate Diploma in Cybersecurity and Computer Forensics

Post-Graduate Diploma, Cybersecurity and Computer Forensics

2017 - 2018

BA

Bachelor of Computer Applications

Bachelor of Computer Applications, Computer Applications

2012 - 2015

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Harmanjeet Singh - IT Support Specialist - Pearl Technologies | Himalayas