Harmanjeet Singh
@harmanjeetsingh
Motivated IT Support Specialist with over 5 years of experience.
CanadaWhat I'm looking for
I am a motivated and detail-oriented Information Technology Support Specialist with over 5 years of experience in various IT environments. My expertise lies in Active Directory, Azure, PowerShell, Google Workspace, Intune, and M365. I thrive in dynamic team settings where I can apply my strong written, technical, and problem-solving skills to enhance organizational efficiency.
In my current role at Pearl Technologies, I administer MS Exchange and the O365 admin center, ensuring a well-organized mailing and licensing structure. I document all IT activities meticulously, manage end-user devices, and provide L1 and L2 support for network projects. My previous experience at Maplelinx Global Corp. and Augmented Networks has equipped me with a solid foundation in troubleshooting, user account management, and network infrastructure maintenance. I am committed to promoting cybersecurity awareness and compliance within my teams.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Pearl Technologies
Aug 2022 - Present (2 years 10 months)
Currently serving as an IT Support Specialist, responsible for administering MS Exchange and O365, documenting IT activities, and managing end-user devices using MDM Intune. Provides L1 and L2 support for LAN/WLAN projects and manages user accounts in Active Directory.
IT Support Specialist
Maplelinx Global Corp.
Mar 2021 - Jul 2022 (1 year 4 months)
Worked as an IT Support Specialist, focusing on configuring and troubleshooting operating systems and hardware. Managed user accounts in Okta/AD/AAD and provided IT orientation for new users.
Network Technician
Augmented Networks
May 2019 - Feb 2021 (1 year 9 months)
Served as a Network Technician, engineering and maintaining network infrastructures. Conducted troubleshooting and educated team members on cybersecurity best practices.
Education
Degrees, certifications, and relevant coursework
Post-Graduate Diploma in Cybersecurity and Computer Forensics
Post-Graduate Diploma, Cybersecurity and Computer Forensics
2017 - 2018
Bachelor of Computer Applications
Bachelor of Computer Applications, Computer Applications
2012 - 2015
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
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