Hariharan A
@hariharana
I build consumer and AI product experiences that turn complex journeys into scalable, measurable outcomes.
IndiaWhat I'm looking for
I'm managing product roadmaps, backlogs, prioritisation, UX and end-to-end delivery for University of the People's global student platform serving 150,000+ students. I've delivered work across onboarding, academic progress, payments, transcripts, graduation documents, Transfer Credits and Change of Program/Specialization.
I turn annual portfolio initiatives into sequenced epics, prioritised stories and executable delivery plans, using user feedback, surveys, complaints and Tableau/Power BI analytics to guide decisions. I work closely with UX, Directors, VPs and five Scrum teams to challenge requirements, negotiate scope and simplify complex business-technology problems.
At OPEX Analytics, I owned the product backlog for an AI-powered supply chain platform covering forecasting, optimisation, inventory management and resource planning. I worked with Product Managers, Architects, Engineering Managers and Data Scientists to translate customer needs into feasible, testable releases.
I've also contributed to Samsung's consumer digital and connected-device ecosystem, international banking payments, and enterprise retail and supply chain engagements. My background combines product management, UAT, quality engineering, Agile delivery and customer experience.
Experience
Work history, roles, and key accomplishments
Manager, Product UAT
University of the People
Dec 2023 - Present (2 years 8 months)
Leads product management and UAT for a global student platform, managing roadmaps, backlogs, and delivery across multiple Scrum teams. Introduced UAT processes and drove resolution of 100+ issues, reducing production risk.
- Created and managed Product backlogs for a customer-facing mobility mobile app.
- Implemented release management and QA best practices.
Owned and managed the Product Backlog for a highly configurable B2B platform integrated with predictive models, Tableau/Power BI and customer-specific APIs. Established QA, Agile and release practices as the organisation scaled from approximately 5 to 60 Engineering staff, while building and mentoring teams across QA, Development and Product Support and ultimately mentoring 12+ people.
Performed quality assurance and account management duties for Samsung.com US, focusing on cart, checkout, payments, and order tracking, as well as major Galaxy and connected-device releases.
Performed end-to-end testing and UAT for a critical international banking payment workflow.
Test Management and Pre-Sales support for enterprise Retail and Supply Chain engagements including Walmart, Walgreens, Loblaw and Toys“R”Us.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Master of Business Administration, Retail Operations
Pursued an MBA in Retail Operations, gaining expertise in retail management and operations.
Anna University
Bachelor of Technology, Information Technology
2006 - 2010
Grade: 73%
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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