Manjesh G

Owned digital transformation of the Provider Experience Portal and Salesforce in backend, reducing invoice processing turnaround and boosting provider satisfaction. Defined product roadmap aligned with enterprise health strategy, prioritized and delivered key features driving operational efficiency.

Drove product discovery and backlog ownership for Magento and VTEX eCommerce clients. Translated customer problems into actionable stories, enabling faster releases and improved user journeys.

Led product vision and roadmap for ElasticSearch-based internal tooling (leveraging LLMs) and messaging platform, improving feature delivery velocity by 25%. Grew Net Promoter Score (NPS) by 28 points through deep customer discovery and targeted feature enhancements.

Redesigned B2B finance and onboarding flows for Minimum Viable Product (MVP) product, driving a 15% increase in activation and 28% reduction in onboarding time. Designed data informed user journeys, partnering with Sales and Marketing to optimize Go-To-Market (GTM) impact.

Collaborated with Fintech & Insurtech teams to shape product roadmap and align development to customer needs. Improved conversion by 8% and retention by 12% through A/B testing and user feedback loops.

Delivered B2B2C and eCommerce products across web and mobile, reduced GTM time by 20% using lean methodologies. Converted product vision into agile backlogs and epics, enabling a 25% increase in delivery output.

Led QA strategy for enterprise grade apps, enhancing defect detection rates. Collaborated in Agile teams to ensure seamless regression, system, and integration testing across SDLC.

Completed a Master of Business Administration & Engineering program. Focused on integrating business principles with engineering concepts.

Obtained a Bachelor of Engineering degree. Gained foundational knowledge and practical skills in engineering disciplines.