Sneha Choudhary
@snehachoudhary
Senior Product Owner driving AI-powered, data-driven products with measurable ROI and customer impact.
What I'm looking for
I’m a results-driven, AI-first Senior Product Owner with 10+ years of experience leading rapid, data-driven product development across enterprise and digital platforms. I focus on leveraging AI, BI, and scalable technologies to shape product strategy, OKRs, and ROI outcomes.
I delivered an Analytics Hub cloud platform for 500+ enterprise clients, driving 35% efficiency gains and $2M+ annual recurring revenue. I improved customer outcomes with 92% customer satisfaction (NPS 45+) and reduced churn by 28% through data-driven prioritization.
I own end-to-end product delivery—from MVP development and backlog management (150+ stories across 3 platforms) to A/B testing of 15+ features. I lead Agile ceremonies for multiple teams, align priorities with 50+ stakeholders, and execute go-to-market strategy for major releases.
Earlier, I combined product ownership with QA and engineering—delivering conversational analytics, rostering/shift management, and education platform releases—while building testing frameworks and automation to improve defect detection and release reliability.
Experience
Work history, roles, and key accomplishments
Senior Product Owner
NICE
Nov 2022 - Present (3 years 7 months)
Led product vision and roadmap for Analytics Hub, an AI-managed cloud analytics platform for 500+ enterprise clients, improving AI deployment efficiency by 35%. Managed a 150+ story backlog and delivered 95% sprint completion with 98% on-time delivery, driving $2M+ ARR and reducing churn through 15+ A/B tests.
Product Owner & QA Engineer
NICE
Mar 2022 - Oct 2022 (7 months)
Owned product development for Enlighten XO, extracting customer intents from voice calls and chat to improve business outcomes. Prioritized Scrum backlogs, supported 8 UX redesigns from 30+ user sessions, improved NPS from 35 to 48, and achieved 98% pre-release defect detection.
Product Owner and QA Engineer
Capita
Oct 2021 - Mar 2022 (5 months)
Owned product development for Origin DMS, a rostering and shift management system used by UK Police across 50+ force deployments. Delivered 12 major releases meeting 99.5% SLA, resolved 200+ defects, and achieved 95% customer satisfaction by aligning the backlog to stakeholder requirements.
Product Owner and QA Engineer
Capita
Apr 2018 - Oct 2021 (3 years 6 months)
Led product ownership for SIMS education management platform supporting 19,000+ schools and educational institutions across 49 countries. Managed 100+ school and local authority commitments and designed testing frameworks for 15+ modules, reducing production defects by 45%.
Software Engineer - Credit Suisse
Cognizant Technology Solutions
Dec 2016 - Jun 2017 (6 months)
Contributed to Wealth Management and Payments modules for Credit Suisse, validating Wealth Management workflows at 99.9% accuracy and testing payments processing $100M+ daily transaction volume. Built test automation frameworks that reduced regression testing time by 35% and supported 95% defect detection.
Software Engineer - ServiceNow ITIL
Cognizant Technology Solutions
Oct 2015 - Dec 2016 (1 year 2 months)
Implemented end-to-end ITIL modules on the ServiceNow platform, establishing IT service management best practices across enterprise clients. Applied Agile methodologies to reduce sprint cycle time by 25% and developed debugging strategies that reduced production defects by 40% while improving uptime to 99.7%.
Education
Degrees, certifications, and relevant coursework
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
Bachelor of Engineering
2014 -
Bachelor of Engineering at Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), started in July 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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