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Hardik Shah

@hardikshah4

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Functional IT Project Manager in Mumbai — I turn stakeholder needs into timelines, budgets, and Agile delivery.

India

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What I'm looking for

A functional IT Project Manager/Coordinator role where I own delivery end to end — sitting with stakeholders to figure out what's actually needed, then running the timeline, budget, and Agile sprints to get it done. I like teams that care for perfection and solve problems. Remote or hybrid, ideally with some UK/EU overlap. And I'm looking to settle somewhere long-term, not job-hop.

At Maple Digital Technologies Intl. (Maple DTI), I built the Reeborn App, integrating ERP and logistics APIs to reduce manual trade-in processing by 70%. I also launched MapleStore.in with Zoho CRM, payment gateways, UTM tracking, and live ERP inventory sync.

At Maple DTI, I deployed Streamlit dashboards and Snowflake data pipelines for real-time trade-in analytics, SPOC performance tracking, and vendor rankings. I also built competitor price-benchmarking tools that improved profit margins by 5–7%.

At Tech Mahindra, I remotely managed 3G, 4G, and 5G network operations for Three UK, serving around 9 million subscribers. I delivered zero SLA breaches on VIP accounts and ran wholesale MVNO operations for Smarty, Currys, and Carphone Warehouse.

As an independent IT and automation consultant, I reduced supply-chain turnaround time by 40% at RJ Marketing through end-to-end logistics-process automation. I also automated CRM and inventory management for Clevora Pvt Ltd, and own delivery across four client organisations.

My Interests are attending music concerts and DJing, going on road trips, watching and playing football, staying up to date with world news and technology. I also love to travel the world and my goal is to see every country before I die.

Experience

Work history, roles, and key accomplishments

Current

Independent IT & Automation Consultant

Current

Self Employed

Dec 2025 - Present (11 months)

Provides independent IT and automation consulting for multiple clients, including logistics, professional services, and retail. Delivered end-to-end automation solutions, reducing supply-chain turnaround time by 40% and automating CRM and inventory management.

Automation CRM Inventory Management Logistics Project Management Vendor Management Stakeholder Management

Assistant Manager – IT & Automation

Maple Digital Technologies Intl.

Dec 2024 - Nov 2025 (11 months)

Owned end-to-end technical stack for a 40+ store retail operation, including network, ERP, and e-commerce. Built automation tools and dashboards, reducing manual effort by 70% and improving margins by 5-7%.

ERP Integration REST APIs Streamlit Snowflake Zoho CRM Shopify Payment Gateways UTM tracking Data Pipelines Automation

Network Engineer

Tech Mahindra

Sep 2022 - Jan 2024 (1 year 4 months)

Remotely managed 3G, 4G, and 5G radio and core network infrastructure for Three UK, serving ~9 million subscribers. Achieved zero SLA breaches on VIP accounts and led cross-border incident escalations.

Network Operations

Fault Management

Performance Analysis

BMC Helix ROD

MBNL Metricell

Traffica

Incident Management

MVNO

Founder & Executive Producer

Nextscreen Productions

Jan 2019 - Dec 2022 (3 years 11 months)

Founded and ran a talent-management and media production company, generating ~₹2 lakh/month recurring revenue. Led production teams to deliver ads and short films from pitch to final cut.

Talent Management Production Budgeting vendor negotiation Team Leadership Project Management

Hardware & Networking Support Engineer

Telesoft

Jan 2019 - Jun 2019 (5 months)

Configured and maintained LAN/WAN infrastructure for call centres and government clients, including the BMC Disaster Management 1916 helpline. Deployed firewalls and CCView software for secure operations.

LAN WAN Firewalls

CCView

Network Configuration

Call Centre Infrastructure