Amanpal Singh
@amanpalsingh
I automate RMM operations, strengthen system administration, and improve NOC and service desk efficiency.
IndiaWhat I'm looking for
I'm self-employed, streamlining onboarding, offboarding, and application deployment while improving patch management, system monitoring, NOC operations, and service desk workflows. I work across ConnectWise Automate, NinjaOne, ConnectWise RMM, Kaseya VSA, Datto RMM, N-able, SolarWinds RMM, and SuperOps.
Previously, I supported and maintained infrastructure at IT by Design, Dcube Tech Ventures, and Wipro Technologies, using PowerShell, SQL, Active Directory, Windows Server, VMware, and network services. I've also contributed to Smart Cities IoT projects involving smart street lighting and current monitoring.
Experience
Work history, roles, and key accomplishments
System Administrator & RMM Automation Specialist
Self-Employed
May 2022 - Present (4 years 4 months)
Streamlined on-boarding, off-boarding, and application deployment. Enhanced patch management, system monitoring, and improved NOC and Service Desk operations.
Advanced System Administrator
IT by Design
Aug 2017 - May 2022 (4 years 9 months)
Certified ConnectWise Automate, Datto, and Kaseya RMM Administrator with ITIL V4. Managed system planning, installation, configuration, and maintenance, and resolved technical issues with automated approaches.
System Administrator and IoT Embedded Developer
Dcube Tech Ventures Pvt Ltd
Oct 2015 - Aug 2017 (1 year 10 months)
Provided IT support for Active Directory, VPN, networking, and email protection. Contributed to IoT projects including Smart Street Lighting and Current Monitoring using Particle Photon, Arduino Nano, and XBEE.
Supported servers and computer systems, planned for and responded to service outages. Set up and maintained user accounts, installed and updated software, and managed password identities.
Customer Executive Support
TATA Business Support Services
Jun 2013 - Apr 2014 (10 months)
Maintained user accounts, diagnosed and managed the DTH network environment, and ensured account security.
Education
Degrees, certifications, and relevant coursework
CEC Landran
Bachelor of Technology, Electronics and Communication
2009 - 2013
Bachelor of Technology in Electronics and Communication from CEC Landran, Mohali, India, from 2009 to 2013.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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