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Haracint De-Aro

@haracintde-aro

Customer service professional focused on resolving complex issues and improving customer satisfaction.

Philippines
Message

What I'm looking for

I seek a role where I can resolve complex customer issues, improve retention, work collaboratively, and apply technical knowledge to streamline processes.

I am a highly motivated customer service professional with a proven track record of resolving complex issues and exceeding customer expectations.

With experience as a Retail Sleep Specialist and Technical Advisor, I leverage technical knowledge and strong communication to deliver efficient solutions and streamline processes.

I hold undergraduate studies in Criminology and an Associate Degree in Theology, and I bring a team-player attitude, hardworking approach, and customer-retention focus to every role.

I am committed to continuous improvement, using available resources to enhance customer satisfaction and contribute positively to organizational goals.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UM

University of Cebu - Lapu-Lapu & Mandaue

Bachelor of Science, Criminology

2018 - 2019

Undergraduate studies in Criminology completed during 2018–2019.

CC

Cebu Foursquare Bible College

Associate Degree, Theology

2015 - 2018

Completed an associate-level program in Theology from 2015 to 2018.

Tech stack

Software and tools used professionally

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Haracint De-Aro - Retail Sleep Specialist - ECE Contact Centers | Himalayas