Haracint De-Aro
@haracintde-aro
Customer service professional focused on resolving complex issues and improving customer satisfaction.
What I'm looking for
I am a highly motivated customer service professional with a proven track record of resolving complex issues and exceeding customer expectations.
With experience as a Retail Sleep Specialist and Technical Advisor, I leverage technical knowledge and strong communication to deliver efficient solutions and streamline processes.
I hold undergraduate studies in Criminology and an Associate Degree in Theology, and I bring a team-player attitude, hardworking approach, and customer-retention focus to every role.
I am committed to continuous improvement, using available resources to enhance customer satisfaction and contribute positively to organizational goals.
Experience
Work history, roles, and key accomplishments
Retail Sleep Specialist
ECE Contact Centers
Jan 2022 - Dec 2023 (1 year 11 months)
Provided customer service and product guidance as a Retail Sleep Specialist, resolving customer issues and improving satisfaction through efficient solution delivery.
Served as a Technical Advisor handling customer issues and technical support inquiries, streamlining processes to resolve complex problems and enhance customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Cebu - Lapu-Lapu & Mandaue
Bachelor of Science, Criminology
2018 - 2019
Undergraduate studies in Criminology completed during 2018–2019.
Cebu Foursquare Bible College
Associate Degree, Theology
2015 - 2018
Completed an associate-level program in Theology from 2015 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Haracint ?
You can contact Haracint and 90k+ other talented remote workers on Himalayas.
Message HaracintFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
