Hao Le

As an IT Asset Management Specialist, I have honed my skills in Software Asset Management (SAM) with a strong emphasis on software deployment, license compliance, and asset lifecycle management. My experience spans across various operating systems, including Windows, Linux, and macOS, allowing me to effectively manage enterprise applications such as Microsoft 365, Adobe Creative Cloud, and Zoom. I am proficient in utilizing ServiceNow and Excel-based automation to conduct software audits, maintain compliance, and optimize software spending.

In my current role at Samsung as an Asset Management Analyst, I maintain a centralized software and hardware asset repository, deploy licensed software to endpoints, and conduct bi-weekly audits to ensure compliance. My previous experience as an IT Support Technician at G I Alliance involved installing and maintaining software on user devices, developing tracking systems for license compliance, and resolving ServiceNow tickets. I am dedicated to collaborating with procurement teams to validate entitlements and align software purchases with compliance needs, ensuring that organizations maximize their software investments.