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Hansneet RandhawaHR
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Hansneet Randhawa

@hansneetrandhawa

Business operations leader at PayPal who embedded AI-powered executive intelligence, cutting leadership decision cycles from weekly to same-day.

United States
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At PayPal, I embedded AI-powered executive intelligence and cross-functional governance into the operating model, accelerating executive decision-making. I connected live Jira data, dashboards, and strategic documents across GTM, Marketing, Product, and Legal so leaders could query current information through an AI agent.

At Workday, I led a Strategy & Ops team for the company’s largest product pillar and delivered more than five “big bets.” I managed enterprise-wide initiatives including Skills Cloud, Workday’s first AI/ML product, and established operating rhythms linking strategic initiatives to OKRs.

At Hewlett Packard Enterprise, I led a team of eight for a $300M Cloud BU and served as PMO lead for a software transformation. The work reduced IT costs by 30% and cut in-house application customization from 50% to under 10% in 11 months.

Earlier, I managed finance and strategy work at Charles Schwab, Applied Materials, and JPMorgan Chase. My work included financial modeling for a $90B banking portfolio, managing a $200MM operating budget, and creating a framework instrumental in launching the Chase Freedom credit card.

Experience

Work history, roles, and key accomplishments

PayPal logoPA

Director of Business Operations / Chief of Staff

Jan 2025 - Jan 2026 (1 year)

Transformed operating model by embedding AI-powered executive intelligence and cross-functional governance mechanisms that accelerated executive decision-making by 80%. Drove merchant adoption across hundreds of partners in under 4 weeks by orchestrating a cross-functional GTM launch.

Workday logoWO

Director, Strategic Operations, Office of the CSO, CPO

Jan 2021 - Jan 2025 (4 years)

Led a Strategy & Ops team for Workday's largest product pillar, delivering 5+ 'big bets' and strengthening customer engagement. Improved organizational efficiency by architecting operating rhythms and cadence, linking strategic initiatives to OKRs, and leading QBRs.

Hewlett Packard Enterprise logoHE

Sr. Manager, Business Planning & Program Management

Jan 2014 - Jan 2020 (6 years)

Led a team of 8 for a $300M Cloud BU, serving as PMO lead for software transformation that reduced IT costs by 30% and customization from 50% to 10% in 11 months. Accelerated strategic execution as a trusted advisor to SVP, aligning cross-functional teams and streamlining leadership forums.

Education

Degrees, certifications, and relevant coursework

Alfred Lerner College of Business and Economics, University of Delaware logoAD

Alfred Lerner College of Business and Economics, University of Delaware

Master of Business Administration, Finance

Pursued an MBA with a focus on Finance, developing expertise in financial modeling, strategic planning, and business transformation.

Tech stack

Software and tools used professionally

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