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Hannelie Le Roux

@hannelieludick

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My experience spans administration and operations across hospitality, property, retail and retail.

South Africa

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I'm currently supporting operations in St Francis Bay, managing compliance documentation, payroll, staff rosters, supplier accounts, invoicing, sales reporting and inventory administration.

I've improved invoice processing and digital filing systems, while keeping records accurate and back-office workflows organised in fast-paced environments.

Across RE/MAX, Florida Style, Everything Bike and Sheer Bliss, I've handled CRM records, client communication, property listings, travel coordination, stock ordering and front-desk support.

Experience

Work history, roles, and key accomplishments

Current

Operations Administrator

Current

St Francis Bay

Oct 2023 - Present (2 years 11 months)

Handle legal and compliance documentation, including UIF, labour and liquor licence requirements, contracts, payroll and staff rosters. Manage supplier accounts, invoice processing and record keeping, and implement improved invoice processing and digital filing systems.

Legal Documentation Compliance Payroll Supplier Management Invoice Processing Record keeping Sales Reporting Inventory Audits Stock Ordering Digital Filing

Admin Assistant

Sheer Bliss

Jul 2023 - Aug 2023 (1 month)

Processed Sage invoices, maintained HubSpot CRM records, and coordinated client travel arrangements.

SAGE HubSpot CRM Invoice Processing Travel Coordination

Receptionist & Admin Assistant

Florida Style

Sep 2022 - Feb 2023 (5 months)

Served as the first point of contact for clients and suppliers, managed filing and administrative records, processed invoices and coordinated stock ordering. Assisted with customer enquiries and supplier communication.

Customer Service Filing Invoice Processing Stock Ordering Administrative Support

Intern Property Practitioner & Admin Assistant

RE/MAX

Mar 2021 - Aug 2022 (1 year 5 months)

Maintained CRM records and property listings, verified documentation and supported client onboarding. Coordinated client communication and stakeholder relationships while providing administrative support to a team of five agents.

CRM Database Management Client Onboarding Documentation Communication Skills Administrative Support

Receptionist / Admin Assistant

Everything Bike

Mar 2020 - Dec 2020 (9 months)

Provided professional front-desk service as the primary contact for customers. Managed invoicing, monitored inventory levels, and placed stock orders.

Customer Service Invoicing Inventory Management Stock Ordering