Khumo Keofitlhetse

I’m a Business Administration graduate with experience across recruitment, administration, compliance, research, project support, customer service, and business operations. I’m curious by nature, quick to learn, and I like understanding not only what needs to be done, but why and how it can be done better.

I currently work as a Virtual Assistant/Administrator in the care sector, supporting recruitment, onboarding, compliance, and research. I screen CVs, conduct and transcribe pre-screening calls, prepare candidate notes for management, coordinate interviews, onboard successful candidates onto Deputy, verify documentation, and conduct due-diligence checks. This has strengthened my judgement, attention to detail, confidentiality, organisation, and ability to work independently.

Previously, at St Francis Productions, I supported large-scale programmes involving hundreds of interns and substantial volumes of documentation and data. I worked with contracts, identification and payment records, attendance registers, invoices, spreadsheets, CSV files, reports, and stakeholder enquiries, while also assisting with recruitment, selection, monitoring and evaluation, proposals, budgets, and project coordination. This taught me to manage high volumes of information accurately while meeting deadlines and keeping the bigger picture in sight.

My experience at Virgin Active added a strong customer and commercial dimension. I supported members, maintained service standards, assisted with daily operations, and contributed to sales and membership targets. It strengthened my communication, adaptability, problem-solving, and ability to remain professional in fast-paced environments.

What I bring is a combination of business knowledge, operational experience, people skills, and an increasingly analytical mindset. I enjoy research, organising information, solving problems, identifying patterns, and improving processes. I’m actively developing my skills in Excel, Google Sheets, SQL, Power BI, data analysis, and business intelligence, with the long-term goal of becoming a BI Analyst and potentially moving into business consulting.

I’m interested in opportunities across business intelligence, data and reporting, business analysis, operations, administration, recruitment, project coordination, and research. I’m not looking to simply fill a position, I want to understand the business, take ownership, add value, and continuously grow into someone capable of contributing at a higher level.

Outside of work, I’m interested in business, technology, entrepreneurship, personal development, and understanding how people and organisations make decisions.