Hannah Osborne

I’m an organised, detail-driven professional with experience across administration, customer service, operations, and hospitality leadership. I bring strong data entry accuracy, clear remote communication, and the ability to maintain efficient daily operations under pressure.

In administration roles, I processed 150–300 PODs daily to generate invoices, managed Excel spreadsheets for contract tracking, handled customer payments, resolved account queries, and liaised with depot managers to resolve delivery issues. I’m comfortable managing high-volume, accuracy-focused work and keeping records that teams can rely on.

Alongside my office experience, I’ve led day-to-day operations as a Junior Sous Chef and Sous Chef—supervising and training staff, managing stock and ordering, and improving workflow to reduce waste through process updates. I’m now seeking a fully remote role in administration, operations, or customer support where I can support teams with process improvement and dependable execution.