Open to opportunities

Alvaro Barguilla

@alvarobarguilla

Message

Dedicated credit controller with strong skills in customer service.

United Kingdom

Message

What I'm looking for

I am looking for a role that challenges me and allows for growth.

I am a bright, talented, and hardworking individual with a very approachable personality. My proactive, educated, enthusiastic, and sociable nature has allowed me to develop excellent skills in various sectors such as international commerce, customer service, hospitality, and finance. I thrive under intense pressure in fast-paced environments, both as part of a team and individually, while maintaining professionalism at all times.

Currently, I work as a Credit Controller at Montgomery Group in London, where I inform customers about credit terms, assess compliance with repayment schedules, and develop credit control solutions. My previous experience includes roles in accounts receivable and hospitality, where I honed my skills in customer service and financial management. I am eager to implement my skills in a challenging working environment that values dedication and teamwork.

Experience

Work history, roles, and key accomplishments

Current

Credit Controller / Accounts Receivable

Current

Montgomery Group

Feb 2023 - Present (2 years 5 months)

Informed new customers on up-to-date credit terms and conditions. Assessed customer compliance with repayment schedules through thorough account reviews. Developed credit control solutions through in-depth historic issue research.

Credit Control Accounts Receivable Microsoft Excel Payment Processing Account Management Data Entry Negotiation

Credit Controller / Accounts Receivable

H10 Hotels

Feb 2022 - Present (3 years 5 months)

Reconciled accounts from income and expense data to net worth and assets. Prepared monthly bank reconciliations. Established credit limits for new and existing customers, performing credit checks to minimise risk of debt.

Account Reconciliation SAP Credit Control Microsoft Excel Payment Processing Financial Analysis Data Entry General Ledger

Receptionist

H10 Hotels

Jan 2021 - Present (4 years 6 months)

Answered and helped resolve enquiries from clients, vendors and general public. Kept reception area clean and neat to give visitors a positive impression of the company. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Customer Service Salesforce SAP Data Entry Communication Skills Problem Solving

Assistant Restaurant Manager

Number One

Jan 2018 - Present (7 years 6 months)

Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties. Maintained safe working and guest environments, reducing injury and incident risks. Organised special events and functions, including receptions, parties and corporate lunches.

Event Planning Customer Satisfaction Health and Safety Team Leadership Problem Solving Performance Improvement Hospitality Services

Education

Degrees, certifications, and relevant coursework

IEFPS ELORRIETA ERREKA MARI

HND, International Business and Trade

Focused on international business and trade, with a specialization in exports and imports. Gained comprehensive knowledge of global commerce practices and regulations.

Grupo SIE

Certificate, Logistics

Studied supply management and control, focusing on logistics. Developed skills in optimizing supply chains and managing inventory.

Vision2learn, London College, Go Train

Level 2 Certificate, Principles of Business, Customer Service

Completed a Level 2 Certificate in Principles of Business and a Level 3 in Customer Service. Acquired essential business knowledge and advanced customer service skills.