Open to opportunities

hannah hoylo

@hannahhoylo

Message

Detail-oriented office manager with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values strong communication and teamwork, where I can contribute to operational success and client satisfaction.

As an Office Manager at Bartylla Plumbing & Heating, Inc., I have honed my skills in managing daily operations, ensuring efficient service delivery, and fostering strong relationships with clients and contractors. My experience includes coordinating inspections, maintaining schedules, and managing financial tasks using QuickBooks, which has allowed me to contribute significantly to the company's operational success.

Prior to this role, I worked as a Customer Service Representative at Planet Fitness, where I developed my ability to provide high-quality service in a fast-paced environment. My background in marketing as an intern at Krista Wolter Real Estate Group further enhanced my skills in content creation and digital engagement, allowing me to effectively support client outreach initiatives. I pride myself on being detail-oriented, organized, and adaptable, qualities that have been instrumental in my professional journey.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Bartylla Plumbing & Heating, Inc.

Jul 2024 - Present (11 months)

Managed daily scheduling, communications, and compliance tasks, ensuring efficient operations and service delivery. Delivered prompt, solutions-focused support to clients and contractors, fostering trust and reliability. Coordinated inspections, maintained calendars, and ensured smooth project flow across multiple teams.

Quickbooks Microsoft Office Suite Scheduling Calendar Management

Customer Service Representative

Planet Fitness

Sep 2021 - Jul 2024 (2 years 10 months)

Managed front desk operations including phone support, member scheduling, and onboarding. Provided high-quality, personalized service to a diverse member base in a busy, people-facing environment. Supported daily workflow by resolving issues quickly and maintaining accurate records.

Customer Service Onboarding Phone Support Record keeping

Marketing Intern

Krista Wolter Real Estate Group

Apr 2023 - Sep 2023 (5 months)

Created brochures and marketing materials to support real estate listings and client outreach. Managed content across digital platforms to enhance visibility and engagement. Used Adobe InDesign and Photoshop to design brand-aligned visual content.

adobe indesign Adobe Photoshop Content Management

Kids Activity Team Member & Camp Counselor

LifeTime Fitness

Mar 2019 - Aug 2020 (1 year 5 months)

Created a safe, supportive environment for children, building trust and encouraging teamwork. Led engaging, age-appropriate activities including sports, crafts, and group events. Planned and coordinated inclusive programs while collaborating with team members to promote participation.

Child Supervision Activity Leadership Team Collaboration Event Coordination