Open to opportunities

Hannah Doherty

@hannahdoherty

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Experienced administrative assistant supporting creative industries and executives.

Nigeria

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What I'm looking for

I seek a role supporting creative teams or executives where I can manage operations, improve workflows, and provide confidential, proactive administrative support.

I am a results-driven administrative professional with 3+ years supporting creative teams, entrepreneurs, and executives across film production, media, and interior design. I excel at calendar and meeting management, client communication, project coordination, and workflow optimization, and I use tools like Google Workspace, Microsoft Office, Notion, Trello, and AI assistants to increase efficiency and save clients time.

My background includes hands-on production and personal assistant roles, virtual assistance and proofreading, and measurable operational improvements—such as reducing inventory errors by 40% and saving clients 20+ hours monthly through automation. I maintain strict confidentiality, strong written communication, and a proactive approach to logistics and client relations.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant & Proofreader

Current

Freelance

Jan 2024 - Present (1 year 11 months)

Supported entrepreneurs with administrative tasks, proofreading, and customer communications; implemented automation and workflow improvements that saved clients 20+ hours monthly and managed e-commerce inquiries via Shopify and SendOwl.

Proofreading Document Management Shopify AI Tools Workflow Automation Customer Support

Administrative Assistant

Timjat Interior and Exterior

Jun 2025 - Oct 2025 (4 months)

Managed calendar scheduling, client appointments, and showroom coordination while maintaining confidential client records; implemented Google Sheets inventory tracking that reduced stock errors by 40% and produced regular sales reports for management.

Calendar Management Client Communication Google Sheets Inventory Management Excel Reporting Confidentiality Workflow Optimization

Customer Service Representative

The Poly TV

Jan 2020 - Dec 2021 (1 year 11 months)

Handled 300+ weekly customer inquiries via phone, email, and live chat achieving a 95%+ satisfaction rate and maintained customer records and help documentation to streamline support processes.

Customer Support Live Chat Email Support Phone Support CRM Documentation Communication

Personal Assistant to Director

Follow Spot Concept

Jan 2019 - Dec 2020 (1 year 11 months)

Provided comprehensive administrative support to a film director, managing calendar, travel, set logistics, and vendor coordination while safeguarding sensitive creative and business information.

Calendar Management Travel Coordination Logistics Vendor Management Confidentiality Scheduling Project Tracking

Production Assistant

Afrinolly Creative Hub

Jan 2017 - Dec 2018 (1 year 11 months)

Supported on-site production coordination for films and documentaries, maintaining schedules and data logs, coordinating logistics for shoot days, and performing administrative tasks in fast-paced production environments.

Production Coordination Scheduling Logistics Logging Communication Time Management Teamwork

Education

Degrees, certifications, and relevant coursework

The Polytechnic, Ibadan

Higher National Diploma, Mass Communication

Activities and societies: Group Leader, Department of Mass Communication (2021); Best Performing Public Relations Officer, Faculty of Business & Communication Studies (2021)

Higher National Diploma (HND) in Mass Communication from The Polytechnic, Ibadan.