Hannah Avila Cardona

I bring hands-on experience supporting clients through negotiation and customer service, with a strong emphasis on assertive communication and practical problem-solving. I’m known for driving outcomes by creating clear settlement paths and maintaining steady, professional follow-through.

In my negotiation and case support work, I managed client representation and handled credit-related processes with English-speaking stakeholders, including law firms and collection agencies. I provided comprehensive guidance on payment alternatives, completed case follow-up, and sustained ongoing communication to keep clients informed and engaged.

I also strengthen teams through administrative and human-resources support, including recruitment and selection assistance. I’ve supported candidate screening and interview coordination, kept internal systems organized with accurate documentation, and contributed to employee wellness activities—always with reliability, adaptability, and a service-first mindset.