Hamzah Abbas Mughal
@hamzahabbasmughal
IT Support Engineer with Sukhera & Sons Plywood experience maintaining store POS software and supporting users.
Saudi ArabiaWhat I'm looking for
At Sukhera & Sons Plywood, I handled Level 1 hardware, software, and POS support tickets. I maintained store POS software and worked with software partners to troubleshoot issues and roll out patches.
At TACBIT Technologies, I supported users remotely and on-site, deployed Windows OS and business applications, and documented ticket resolutions. I also troubleshot network connectivity and managed account creation and password resets.
As a self-employed Computer & Network Technician, I assembled and repaired desktop computers, resolved operating system issues, and set up small LAN networks. I’m seeking a new opportunity in an IT support or helpdesk role.
Experience
Work history, roles, and key accomplishments
IT Helpdesk Technician
Sukhera & Sons Plywood
Mar 2024 - Apr 2025 (1 year 1 month)
Handled level 1 tickets for hardware, software, and POS issues, and maintained POS software in stores. Managed IT infrastructure and trained staff on POS operations.
Created and published videos on a YouTube channel, managing day-to-day operations and technical equipment. Planned and executed video content according to schedule.
Desktop Support Technician
TACBIT Technologies
Jul 2016 - Sep 2017 (1 year 2 months)
Provided remote and on-site support for desktop, application, and OS issues, and documented troubleshooting steps. Deployed Windows OS and applications, and managed user accounts and network troubleshooting.
Computer & Network Technician
Self Employed
Sep 2013 - Dec 2015 (2 years 3 months)
Assembled and repaired desktop computer hardware, and provided software troubleshooting and data backup services. Set up small LAN networks and configured shared resources for clients.
Education
Degrees, certifications, and relevant coursework
Amazon Web Services
AWS Cloud Essentials, Cloud Computing
Completed AWS Cloud Essentials certification in September 2026.
Hajvery University
BS (Hons), Computer Science
2017 - 2021
Graduated with a BS (Hons) in Computer Science in 2021.
DigiSkills.pk
Freelancing, Freelancing
Completed Freelancing training in September 2021.
DigiSkills.pk
Graphic Design, Graphic Design
Completed Graphic Design training in September 2021.
Punjab Vocational Training Council
Computer Application & Office Professional, Computer Application & Office Professional
2016 - 2016
Completed Computer Application & Office Professional training from January to August 2016.
Availability
Location
Saudi ArabiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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