Haley Robinson
@haleyrobinson
I grow customer retention, adoption, renewals, and expansion across strategic portfolios.
United StatesWhat I'm looking for
At Riverside Insights, I manage customer partnerships representing $750K+ in annual recurring revenue, driving retention, renewals, expansion, and long-term account growth.
I've managed portfolios of more than 300 accounts, achieved 90%+ renewal rates and 25% account growth, and delivered 60+ onboarding, training, and enablement sessions with 98% customer satisfaction. I use customer health, adoption, and engagement data to identify risk, build success plans, and help stakeholders realize value.
My background in education strengthened my ability to build trusted relationships, translate data into action, and create engaging learning experiences for diverse audiences.
Experience
Work history, roles, and key accomplishments
Owns a portfolio of customer partnerships representing $750K+ in ARR, driving retention, renewals, expansion, and long-term growth. Serves as a strategic advisor to executive stakeholders and leads proactive business reviews and success planning.
Education
Degrees, certifications, and relevant coursework
University of Arizona
Bachelor of Arts, Elementary Education
2015 - 2019
Bachelor of Arts in Elementary Education from the University of Arizona, completed from 2015 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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