Halena Whistler
@halenawhistler
Experienced team lead with strong operations, customer service, and food-safety background.
What I'm looking for
I am a results-driven operations and team lead with a background in food service, production, and front-line management. I began in customer-facing roles, earned leadership and food-safety certifications, and progressed to production technician and Team Lead roles where I oversee line performance and product quality.
I bring strong communication, problem-solving, and organizational skills, proficiency with Microsoft Word and Excel, and a proven record of managing staff, resolving customer concerns, and maintaining sanitary standards. I am dependable, quick to learn, and focused on driving consistent, safe, and efficient operations.
Experience
Work history, roles, and key accomplishments
Production Team Lead
First Quality
Feb 2024 - Present (2 years 1 month)
Advanced from Production Tech to Team Lead, overseeing line members and product quality while ensuring timely completion of production tasks and maintaining clean work areas.
Grill / Waitress
Vince’s Pizza and Family Restaurant
Jul 2021 - Apr 2024 (2 years 9 months)
Maintained sanitary kitchen and dining standards, ensured proper food temperatures to prevent foodborne illness, and delivered attentive customer service.
Restaurant Manager
McDonald’s
Oct 2018 - Jul 2021 (2 years 9 months)
Promoted from crew member to manager, earned Leader Production and ServSafe certificates, handled customer complaints and managed staff to meet operational goals.
Education
Degrees, certifications, and relevant coursework
Mifflin County School District
High School Diploma, General Secondary Education
2010 - 2023
Completed secondary education with honors coursework in microbiology, English, math, and programming.
Availability
Location
Authorized to work in
Job categories
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