Hajar Jt
@hajarjt
Executive assistant supporting operations at DS Fitness / Burn Boot Camp, coordinating member support and onboarding across multiple US fitness locations.
MoroccoWhat I'm looking for
At DS Fitness / Burn Boot Camp, I supported business ownership and operations leadership across multiple US fitness locations. I coordinated administrative priorities, managed shared inboxes and member inquiries, and handled onboarding and hiring administration.
At Sungrade Solar, I progressed from Customer Service Agent to Call Center Manager, supporting agents and coordinating daily workflows. I also worked as a Sales Agent at Aspen Renewables, engaging prospective solar customers and following up on leads.
Experience
Work history, roles, and key accomplishments
Call Center Manager
Sungrade Solar
Promoted from Customer Service Agent to Call Center Manager. Supervised call center workflows and supported agents in handling customer inquiries, follow-ups, and service issues.
Executive Assistant / Operations Support
DS Fitness / Burn Boot Camp
Supported business ownership and operations leadership across multiple US fitness locations, coordinating administrative priorities and day-to-day communications. Managed shared inboxes, membership cancellations, payment follow-ups, and member inquiries.
Customer Service Agent
Sungrade Solar
Assisted customers with questions and service requests in a California-based solar business. Maintained customer communications, documented interactions, and escalated issues when needed.
Sales Agent
Aspen Renewables
Engaged prospective solar customers, explained offerings, and supported sales conversations and follow-up. Managed prospect communications and helped advance leads through the sales process.
Education
Degrees, certifications, and relevant coursework
Ibn Zohr University
PhD Researcher, Translation and Artificial Intelligence
PhD Researcher in Translation and Artificial Intelligence, currently in the second year of study.
Cadi Ayyad University
Master's Degree, Translation Studies
Master's degree in Translation Studies from Cadi Ayyad University.
Ibn Zohr University
Bachelor's Degree, English Studies
Bachelor's degree in English Studies from Ibn Zohr University.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Salary expectations
Job categories
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