hajar abouaissa

Coordinated casework for a Morocco workforce of approximately 1,200, aligning local managers with regional HR, Payroll, Legal and Compliance. Scheduled fact-finding interviews, organised sensitive records, and improved documentation for recurring HR processes.

Led a sales operation of approximately 60 employees, balancing recruitment, onboarding, coaching and performance priorities. Tracked KPIs against targets and followed up with teams on performance actions.

Founded a part-time HR consulting initiative focused on practical HR processes, HR information systems and workforce planning for start-ups and small businesses.

Led multiple teams within an operation of approximately 450 employees and coordinated action plans with HR, Training, IT and Quality. Reviewed performance data, identified gaps and translated findings into actions for team leaders.

Managed day-to-day HR operations across the employee lifecycle, including employee relations, compliance, records and reporting to management.

Led Quality, Training and Operations activities across three international projects within an operation of approximately 1,600 employees. Coordinated client onboarding and operational transitions, applying Lean Six Sigma methods to improve processes.

Managed onboarding paperwork, contracts, employee records and exit documentation. Responded to employee requests and maintained HR reporting.

Supported recruitment, onboarding and payroll coordination. Kept personnel records up to date and responded to employee requests.

Studies in Business Management, Administration and Marketing.

Studies in Management and Human Resources.

Specialised Technician Studies in Business Management.