Haider raja abbas
@haiderrajaabbas
Multilingual content moderator and educator with IT and Java development experience across international markets.
What I'm looking for
I am a multilingual content moderator and educator with experience in Scandinavian market moderation, IT support, and teaching. I have led quality initiatives, created routines and manuals, updated policy guidelines, conducted workshops, and served as a quality lead while moderating content in Norwegian, Swedish, and Danish for Concentrix Ireland.
I also have instructional experience as an ICT & Business instructor and ESL/IT lecturer across Thailand, Malaysia, China and Ireland, and technical experience as a Java developer and Swedish technical support analyst. I hold a MA in TESOL and a Masters in International Marketing, and I am skilled in Java, C#, HTML, CSS (Bootstrap), JavaScript (React), and multiple languages including English, Swedish, Urdu and Mandarin.
Experience
Work history, roles, and key accomplishments
Content Moderator
Concentrix Ireland
Sep 2020 - Sep 2025 (5 years)
Oversaw Scandinavian-market content moderation and maintained customer integrity using policy guidelines, created routines/manuals and led quality improvements across the market.
ICT & Business Instructor
Southern International School
Jan 2017 - Jan 2020 (3 years)
Delivered ICT and business instruction to students, developed curriculum and classroom materials, and supported student learning outcomes across digital literacy subjects.
Lecturer (ESL & IT)
Kolej Yayasan Pahang
Jan 2013 - Jan 2016 (3 years)
Taught ESL and IT courses, developed learning materials and assessments, and supported student language and technical skill development at tertiary level.
Technical Support Analyst
Swedish Technical Support
Jan 2009 - Jan 2011 (2 years)
Provided technical support and troubleshooting, maintained confidentiality standards, and resolved customer issues for Swedish-language users.
Education
Degrees, certifications, and relevant coursework
Southern International School
ICT / Business
2017 - 2020
Served as ICT & Business Instructor at Southern International School from 2017 to 2020.
Kolej Yayasan Pahang (Uni-college)
English as a Second Language / Information Technology
2013 - 2016
Lecturer role (ESL & IT) at Kolej Yayasan Pahang between 2013 and 2016.
Aston University
Master of Arts, TESOL / Teacher Education
2012 -
Completed MA in TESOL (Teacher Education) at Aston University focusing on teaching methodology and applied language education.
Mälardalens University
Education / Information Technology
2008 -
Pursued postgraduate studies relevant to education and IT at Mälardalens University.
First Decision Kunming (primary)
Primary Education
Worked at First Decision Kunming in a primary education context.
Unspecified — Bachelors in Business Administration
Bachelor of Business Administration, Business Administration
Holds a Bachelor in Business Administration as stated in candidate information.
Tech stack
Software and tools used professionally
Availability
Location
Job categories
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