Haemond Alupit

I am a seasoned customer support professional focusing on technical support, virtual assistance, and remote appointment setting. I aim to expand my domain knowledge and apply adaptive technology skills to create positive outcomes for customers.

I have supported Amazon Devices (Concentrix), Spirit Airlines (C3), Belong/Intelenet, Telus, Bell, and Wells Fargo, progressing to senior customer service responsibilities. I handle complex inquiries and deliver solutions that improve customer satisfaction.

I bring strong phone and email communication, high emotional intelligence, situation evaluation, attentiveness, and the ability to work under pressure to every role.

Recently, I have taken on social media management, appointment setting, and data annotation projects to broaden my skill set. I'm seeking roles that let me grow technically while delivering measurable value to the team and customers.