I'm open to opportunities with boutique hotels, larger brands, or management companies, and comfortable with travel for a multi-property or portfolio-level role. I'm not in an active search — more exploring the right next step — so I'd welcome a conversation if you're working on anything that fits this profile, now or down the line.
Open to opportunities
Gyn R
@gynr
Revenue Management Director | Hospitality | Analytical Strategist with a Passion for Training, Coaching & Team Development
United StatesWhat I'm looking for
I'm a hospitality leader who bridges two disciplines rarely found in one person: revenue strategy and people development.
As a Director of Revenue Management, I drive financial performance across single and multi-property portfolios — building pricing strategy, forecasting, and demand management practices that translate directly to the bottom line. I approach revenue the way I approach everything: analytically, strategically, and with a close eye on how decisions ripple across the organization.
That same strategic mindset shows up in my second passion: training and facilitation. I've spent years designing and delivering high-impact learning programs — from concept to completion — including curriculum design, compliance training, and follow-up coaching that actually changes behavior on the floor. I believe teams perform best when they understand not just what to do, but why it matters, and I bring that philosophy into every training room and every revenue meeting alike.
Whether I'm optimizing a rate strategy or coaching a team through a new service standard, I lead with curiosity, clear communication, and a genuine investment in helping people and organizations grow.
Open to Director or Manager-level opportunities in Revenue Management, Training & Development, or roles that blend both.
Experience
Work history, roles, and key accomplishments
Current
Developed pricing strategies that maximized revenue across hotel
portfolio.
Established consistent revenue calls with on-site management to review
budgets and forecasted revenue.
Worked with cloud-based PMS systems (Opera, Choice) and SPI
Orange.
Applied and distributed revenue from HOA & rental inventory.
Collaborated with sales teams to optimize room inventory allocation,
enhancing occupancy rat
Host social painting events at various bars/restaurants around the city. Instruct patrons through a chosen painting while providing motivation. Designed artwork and content to adapt to the target audience.
Managed daily hotel operations to ensure exceptional guest
experiences.
Coordinated staff schedules and training to uphold service quality.
Oversaw inventory management and procurement of supplies for hotel
services.
Implemented operational policies to enhance departmental efficiency.
Analyzed guest feedback to identify service improvement opportunities.
Supervised employee workflows to maximize p
Answering calls regarding interfacility transfers and agencies. Dispatched rotor and fixed wing aircraft across a 7 states using a CAD. Provided consistent, quality service to a variety of crew members and requestors. Managed multiple tasks, data-entry, and software to complete duties. Excelled at learning new information quickly and adapting the knowledge in a variety of scenarios.
Responsible to take charge of the entire hotel's operation during the night shift.
Ensured the security of the hotel, staff members, and the guests.
Completed night audit and entered accurately information required with attention to details.
Performed general activities and maintained hotel's cleanliness and appearance.
The company is pleased with my service which is still on-going.
Assist and train new hires in global curriculum. Became a development specialist for Customer Care training for new case managers on a corporate level.
Supplemented curriculum by creating worksheets, references, and visual displays.
Utilized various learning methods by partnering with a variety of departments to ensure accurate procedures. Included instructional design with e-learning platforms
Launched new offshore Guest Relations class in the Dominican Republic. Trained specialists in service oriented policy and procedures provided by IHG. Facilitated classroom trends with a professional appearance. Assessed technical issues as they arose. Cooperated with local Operations team to assess agents ability to perform the job duties.
Launched newest offshore center with a Guest Relations class. Provided feedback and support for new hires. Assisted partner site with learning policies and procedures related to Guest Relations.
Assist trainers in new hire classes. Provide supplemental training between classes.
Provide support during OJT after classroom training
Presented topics to new hires from training curriculum.
Assist guests by documenting concerns and either resolving on behalf of hotel or referring to the direct hotel for any applicable resolution
Front Desk Staff and Night Auditor
Sep 2011 - Dec 2013 (2 years 3 months)
Answered various questions about local area attractions, performed night duties, and completing the End of Day processes.
Acted with manager authority when concerns happened
Used Opera PMS systems frequently with an advanced level of knowledge
Education
Degrees, certifications, and relevant coursework
WU
Weber State University
EC
East Mississippi Community College
Associate's degree, Biology
2007 - 2009
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
85k+ USD
Social media
Job categories
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