Jeremy Black
@jeremyblack
Dynamic Revenue Manager with expertise in optimizing revenue strategies.
What I'm looking for
I am a dynamic Revenue Manager with over 11 years of experience in optimizing revenue strategies and managing rates for more than 20 hotels across the USA. My proven track record in pricing, revenue forecasting, and leveraging marketing tools has consistently maximized room revenue. I pride myself on my ability to build strong relationships and communicate persuasively, which has been essential in my roles within the hospitality industry.
Throughout my career, I have held various positions that have honed my skills in revenue management. At Red Roof Inn Franchising LLC, I conducted bi-weekly revenue management meetings to align hotel-specific objectives and managed pricing strategies to optimize revenue. My time at Hilton Worldwide as a Revenue Specialist allowed me to analyze guest trends and enhance revenue strategies across multiple properties, fostering collaboration with hotel teams to ensure seamless operations.
As I seek to drive revenue growth in a new Revenue Manager role, I am excited about the opportunity to bring my expertise in revenue management and my passion for hospitality to a forward-thinking organization. I am committed to delivering exceptional results and enhancing guest satisfaction through strategic pricing and effective communication.
Experience
Work history, roles, and key accomplishments
Night Audit
Homewood Suites by Hilton
May 2023 - Present (2 years)
Responsible for responding to guest complaints, balancing cash drawers, and preparing for forecasts and audits. Ensured guest satisfaction through effective communication and problem resolution.
Revenue Manager
Red Roof Inn Franchising LLC
Feb 2017 - Apr 2020 (3 years 2 months)
Conducted revenue management meetings and managed pricing strategies for over 20 hotels. Recommended room rates based on forecasts and market conditions to optimize revenue.
Assistant General Manager
Drury Hotels
Nov 2016 - Feb 2017 (3 months)
Led staff meetings to review performance metrics and provided support for customer complaints. Collaborated with sales and revenue managers to enhance pricing strategies.
Revenue Specialist
Hilton Worldwide Dallas
Dec 2013 - Jun 2016 (2 years 6 months)
Analyzed guest trends to optimize yield management and enhance revenue strategies. Maintained accurate data for operational efficiency and fostered relationships with hotel teams.
Front Desk Supervisor
Harrah's Tunica, Veranda Hotel
Apr 2008 - Dec 2013 (5 years 8 months)
Implemented coaching programs to improve guest satisfaction and resolved customer complaints. Maintained financial records and ensured account accuracy.
Education
Degrees, certifications, and relevant coursework
The University of Memphis
Bachelor of Business Administration, Hospitality and Resort Management
2012 -
Studied Hospitality and Resort Management, focusing on the principles of managing hospitality operations, guest services, and resort management strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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