Michelle Cotten
@michellecotten
Client experience and sales strategist driving revenue and operational excellence.
What I'm looking for
I am a dynamic, creative, and results-driven client experience and sales strategist with 17+ years blending sales, client success, creative strategy, and operations. I consistently turn ideas into actionable results, from generating $100K+ in monthly revenue to designing systems that simplify workflows and elevate the client journey.
At Anomalie Beauty Agency I partnered with leadership to build interactive dashboards, track KPIs, and identify new growth opportunities, driving $100K–$150K in monthly revenue with a 50%+ close rate through storytelling and relationship-based sales.
I have led executive operations and coordinated cross-functional workflows for multi-city luxury brands, delivering high-end client experiences—managing scheduling, reporting, forecasting, and account health tracking to improve communication and operational efficiency.
As an entrepreneur I founded and operated a small product business, handling product development, ecommerce, marketing, vendor partnerships, and community events, and I bring strong CRM, creative marketing, and data-driven growth skills to every role.
Experience
Work history, roles, and key accomplishments
Sales Account Manager
Anomalie Beauty Agency
Jul 2024 - Oct 2025 (1 year 3 months)
Drove $100K–$150K in monthly revenue with a 50%+ close rate by implementing relationship-based sales and strategic follow-up; built interactive dashboards and KPI tracking to surface new growth opportunities.
Executive Assistant & Master Stylist
Anomalie Beauty Agency
Sep 2022 - Jul 2024 (1 year 10 months)
Supported CEO/COO operations and coordinated cross-functional workflows for a multi-city luxury bridal brand while delivering high-end styling for 80+ brides and improving communication and operational planning.
Founder & Owner
Cotten Candles, LLC
Mar 2021 - Jan 2023 (1 year 10 months)
Founded and operated a natural soy candle ecommerce brand, managing product development, vendor partnerships, website design, and targeted marketing campaigns to drive sales and community engagement.
Master Stylist & Client Experience Specialist
L'Auberge A. Golden Day Spa and Salon
Dec 2016 - Sep 2022 (5 years 9 months)
Boosted revenue through creative upselling and product education, designed digital marketing campaigns to increase visibility and bookings, and optimized scheduling and POS systems to improve operational efficiency.
Education
Degrees, certifications, and relevant coursework
Empire Beauty School
Cosmetology License, Cosmetology
2007 - 2008
Completed cosmetology training and obtained a cosmetology license, focusing on hair, styling, and salon operations.
Availability
Location
Authorized to work in
Job categories
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