Open to opportunities

Guna Sagar Earni

@gunasagarearni

Message

Retail operations leader driving sales, profitability and high-performing store teams.

India

Message

What I'm looking for

I am seeking a senior retail operations role where I can drive store profitability, lead and develop teams, implement process improvements, and deliver measurable sales and margin growth.

I am a dynamic, results-oriented retail operations leader with over 15 years of progressive experience at Reliance Retail Limited, focused on driving store profitability and improving customer experience.

I have led high-turnover stores across Andhra Pradesh and Telangana, consistently achieving double-digit revenue growth and exceeding gross margin targets through strategic sales planning and inventory optimization.

I build and mentor high-performing teams — having managed 30+ staff — and implement process improvements, training programs, and merchandising strategies that enhance customer satisfaction and operational efficiency.

I leverage SAP R3 and MS Office for data-driven decision-making, and I bring strong analytical thinking, cost-optimization expertise and a commitment to operational excellence to every role.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Reliance Retail Limited

Sep 2019 - Present (6 years 9 months)

Spearheaded operations of Reliance Digital Vizianagaram and managed stores in Tirupati and Warangal, driving consistent double-digit revenue growth and exceeding revenue and gross margin targets through sales planning and team leadership.

Retail Operations P&L management Sales Planning Team Leadership Customer Experience Visual Merchandising

Department Manager

Reliance Retail Limited

Mar 2016 - Sep 2019 (3 years 6 months)

Managed product categories and optimized inventory and displays to increase profitability, improved transaction values and margins, and led market analysis and staff development programs.

Category Management Inventory Control Merchandising Market Analysis Staff Training

Team Leader

Reliance Retail Limited

Oct 2012 - Feb 2016 (3 years 4 months)

Supervised sales teams to drive consultative selling and superior customer experience, monitored performance, resolved escalations, and implemented local marketing and market intelligence strategies.

Team Supervision Consultative Selling Customer Service Performance Monitoring Escalation Management Local Marketing Market Intelligence Upselling

Sales Associate

Reliance Retail Limited

Jan 2010 - Oct 2012 (2 years 9 months)

Delivered high-level customer service and met sales and conversion goals while supporting cross-selling and up-selling initiatives to drive repeat business.

Customer Service Cross Selling Communication Retail Sales