Guilherme Gewehr

I am a dynamic professional with extensive experience in IT support and customer service. My career began as a Flight Attendant with Gol Linhas Aéreas, where I developed a strong foundation in passenger safety and service excellence. This role ignited my passion for customer relations, leading me to pursue international experience as the General Manager at Walter’s Shoe Care in Vancouver. There, I successfully oversaw operations and managed a team of 10, honing my leadership and operational management skills.

Currently, I serve as a Bilingual Receptionist and Auditor at Porto da Ilha Hotel in Florianópolis, where I ensure operational efficiency through thorough audits of financial transactions and by addressing guest concerns promptly. My educational background includes a Bachelor in Computing Science, and I hold a Google IT Support Specialist certification. With training in UX design and emotional intelligence, I am well-equipped to provide exceptional support in a home office position focused on IT support and customer service.