Gugulethu Mabuza

Lead day-to-day digital operations, administration, order management, and inventory tracking. Oversee customer support, supplier communications, and business process improvements. Manage bookkeeping, bank and credit card statement reconciliations, and payment processing using Excel and cloud platforms.

conduct invitation-based research projects evaluating B2B software, enterprise platforms, and digital products. Execute user interviews, surveys, and usability sessions to analyze platform functionality. Deliver structured feedback reports to assist product teams in optimizing user experience.

Prepared journal entry support, account reconciliations, and accrual schedules adhering to internal GAAP standards. Conducted digital document verification and audit reviews for internal controls, B-BBEE compliance, and travel expense claims. Maintained a zero-error audit and compliance record while managing high-volume financial data.

Delivered exceptional customer support and managed daily store operations across multiple engagements, including a full-year core contract. Processed high-volume point-of-sale transactions accurately, oversaw stock administration, and managed inventory tracking. Awarded Dis-Chem Employee of the Year for outstanding service, reliability, and operational excellence.

Activities and societies: Accounting Student Society, Peer Tutoring, Financial Case Studies

Completed 3-year tertiary program focusing on cost accounting, financial management, budgeting, and managerial control systems.

Grade: 12

Activities and societies: tudent Representative, Debate Team, School Sports

Completed National Senior Certificate (Matric) with a focus on core academic subjects.