
Alexandra Apstein
@alexandraapstein
I'm a responsible, organized, proactive, and detail-oriented professional with several years of experience in administrative work and customer service
What I'm looking for
Communication is my greatest strength, followed by the ability to learn and adapt quickly. I’m comfortable working with others and coordinating between different parties, always trying to remain calm, positive, and with a resolution mindset.
Throughout my career, I've worked in different industries, including education, the legal field, and entertainment, which has allowed me to develop a versatile profile. I genuinely enjoy organizing and improving processes, so I seek roles that encompass that, knowing I can do a great job without losing drive. I can work fluently in English and Spanish, and I frequently learn new tools or refresh those I haven't used in a while; I never stay idle.
Aside from that, I'm passionate about creative writing, literature, gaming, acting, and visual arts in general. I would love an opportunity to work within those industries.
Experience
Work history, roles, and key accomplishments
Atención al cliente por chat y redes sociales (Tier 2) - Reportes de tendencias, software y contenido - Conciliación de pagos, reembolsos y fraude - Capacitación y auditoría de desempeño - Revisión de contenido en Google Apps Script
Asistencia al representante del fisco en juicios tributarios. Intermediaria entre demandados, abogados y AFIP (actual ARCA) - Ingreso y gestión de data y documentación - Gestión de correo electrónico y agenda - Cobro de honorarios y manejo de caja - Atención telefónica - Control de mantenimiento e insumos - Capacitación
Gestión de correo electrónico y cuenta bancaria - Recepción de llamados y mensajes para la principal farmacéutica - Tareas contables básicas (libros, conciliaciones y pago a proveedores) - Trámites
Diseño para producciones textiles - Gestión de correo electrónico - Atención telefónica.
Intermediaria entre estudiantes, docentes y la facultad - Ingreso y gestión de data y documentación - Gestión de correo electrónico y agenda - Control de asistencia y preparación de aulas
Education
Degrees, certifications, and relevant coursework
Universidad Nacional de las Artes (UNA)
Bachelor's Degree in the Art of Writing, Literature & Creative Writing
2016 - 2026
Studies currently on hold
Universidad de Buenos Aires (UBA)
Bachelor's Degree in Philology, Literature & Philology
2015 - 2017
Incomplete
Universidad de Buenos Aires (UBA)
Bachelor's Degree in Graphic Design, Graphic Design
2010 - 2014
Incomplete
Escuela Técnica ORT
Technical High School Degree focused on Media Communications, Communication and Media Studies
2003 - 2009
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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