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Alexandra ApsteinAA
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Alexandra Apstein

@alexandraapstein

I'm a responsible, organized, proactive, and detail-oriented professional with several years of experience in administrative work and customer service

Argentina
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What I'm looking for

I’d love the opportunity to work in creative writing, literature, video games, acting, or the visual arts. I’m also seeking roles in administration, customer support, content moderation, QA, writing, proofreading, translation, or data annotation.

Communication is my greatest strength, followed by the ability to learn and adapt quickly. I’m comfortable working with others and coordinating between different parties, always trying to remain calm, positive, and with a resolution mindset.

Throughout my career, I've worked in different industries, including education, the legal field, and entertainment, which has allowed me to develop a versatile profile. I genuinely enjoy organizing and improving processes, so I seek roles that encompass that, knowing I can do a great job without losing drive. I can work fluently in English and Spanish, and I frequently learn new tools or refresh those I haven't used in a while; I never stay idle.

Aside from that, I'm passionate about creative writing, literature, gaming, acting, and visual arts in general. I would love an opportunity to work within those industries.

Experience

Work history, roles, and key accomplishments

Modsquad logoMO

Moderadora Remota

Nov 2021 - Sep 2025 (3 years 10 months)

Atención al cliente por chat y redes sociales (Tier 2) - Reportes de tendencias, software y contenido - Conciliación de pagos, reembolsos y fraude - Capacitación y auditoría de desempeño - Revisión de contenido en Google Apps Script

Estudio Torry & Asociados logoEA

Secretaria - Recepcionista

Jul 2016 - May 2021 (4 years 10 months)

Asistencia al representante del fisco en juicios tributarios. Intermediaria entre demandados, abogados y AFIP (actual ARCA) - Ingreso y gestión de data y documentación - Gestión de correo electrónico y agenda - Cobro de honorarios y manejo de caja - Atención telefónica - Control de mantenimiento e insumos - Capacitación

Farmacia Arenales logoFA

Asistente Administrativa - Suplencia Temporal

Feb 2015 - Feb 2016 (1 year)

Gestión de correo electrónico y cuenta bancaria - Recepción de llamados y mensajes para la principal farmacéutica - Tareas contables básicas (libros, conciliaciones y pago a proveedores) - Trámites

Kultex S.A. logoKS

Asistente y Diseñadora Gráfica

Jan 2014 - Dec 2014 (11 months)

Diseño para producciones textiles - Gestión de correo electrónico - Atención telefónica.

Universidad de Buenos Aires - Posgrado FADU logoUF

Asistente de Coordinación

Jan 2013 - Dec 2013 (11 months)

Intermediaria entre estudiantes, docentes y la facultad - Ingreso y gestión de data y documentación - Gestión de correo electrónico y agenda - Control de asistencia y preparación de aulas

Education

Degrees, certifications, and relevant coursework

UU

Universidad Nacional de las Artes (UNA)

Bachelor's Degree in the Art of Writing, Literature & Creative Writing

2016 - 2026

Studies currently on hold

UU

Universidad de Buenos Aires (UBA)

Bachelor's Degree in Philology, Literature & Philology

2015 - 2017

Incomplete

UU

Universidad de Buenos Aires (UBA)

Bachelor's Degree in Graphic Design, Graphic Design

2010 - 2014

Incomplete

EO

Escuela Técnica ORT

Technical High School Degree focused on Media Communications, Communication and Media Studies

2003 - 2009

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