GTRS99 User
@gtrs99user
Dirijo redes logísticas multisede y reduzco tiempos, inventario y costos.
MexicoWhat I'm looking for
En Truper dirigí una red nacional de más de 250 Centros de Servicio Autorizado y 90 almacenes, procesando más de 30,000 órdenes mensuales con una estructura de 170 colaboradores. Lancé Recofix desde cero y reduje su TAT de 8 a 1.1 días.
Lideré el proyecto DRP para reducir el TAT general de la red de 5.4 a 1.4 días y el inventario de refacciones entre 30% y 45%. También recuperé la operación del almacén central de Jilotepec, llevándola de 5% a 85% en tres meses.
Antes, en Mikel's dirigí Postventa y LATAM para México, Centroamérica y Sudamérica, gestionando almacenes, garantías internacionales y redes de talleres tercerizados. Me enfoco en construir operaciones medibles, mejorar el servicio y convertir retos operativos en resultados sostenibles.
Experience
Work history, roles, and key accomplishments
Gerente de Operaciones y Administración
Truper
Nov 2022 - Feb 2026 (3 years 3 months)
Directed a national network of 250+ authorized service centers and 90 warehouses, processing 30,000+ monthly orders. Launched Recofix, a new collection and delivery business line, and led DRP project reducing TAT from 5.4 to 1.4 days and inventory by 30-45%.
Gerente Nacional de Postventa y LATAM
Mikel's
Jan 2011 - Dec 2022 (11 years 11 months)
Managed after-sales operations across Mexico, Central America, and South America, overseeing two warehouses with over $13M combined stock. Recovered ~USD 250,000 annually from international suppliers and formalized the third-party workshop network model in four countries.
Gerente de Postventa
Subaru
Jan 2008 - Dec 2010 (2 years 11 months)
Managed workshop operations including mechanics, bodywork, and painting, as well as parts logistics and inventory, focusing on service quality and customer satisfaction. Recognized as Best National Distributor in Operational Excellence in 2009.
Managed automotive service processes for individual customers and fleet accounts, coordinating diagnosis, maintenance, and follow-up to ensure availability, quality, and customer satisfaction.
Control de Calidad
Chrysler
Jan 2006 - Dec 2006 (11 months)
Inspected and ensured automotive quality standards under technical control, verifying compliance with operational processes.
Education
Degrees, certifications, and relevant coursework
Universidad del Valle de México
Bachelor's Degree, International Business
Pursued a degree in International Business Administration.
ESIA, Grupo CEDVA
Bachelor's Degree, Automotive Mechanical Engineering
2001 - 2005
Studied Automotive Mechanical Engineering.
Availability
Location
MexicoAuthorized to work in
Job categories
Skills
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